Wingate by Wyndham Bismarck

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• CL

  CraCraLexy Lennoxa week ago

  i’m not one to complain but i can completely say this hotel will never see from my family again, my husband was hosted up here for work so me and my son decided to come with and we were swimming down in the pool and my 3 year old looks at me and says “mom what’s that” i look over the edge of the pool and it’s a cockroach big one too, i grabbed my kid went up to the room packed our stuff and left. the room wasn’t the best either the headboard was peeling it was all around just gross

• HM

  Hot Melts5 months ago

  Place is absolutely disgusting! 90 percent sure the workers also live there.. one was sitting on the couch with no socks on and feet on the couch . . It only went down hill from there! The pool area was scary to say the least! I approached the front desk person and they sure didn't seem concerned.. check photos to see how truly gross it was!! Yes those are used band aids!

• CH

  Catherine herzog4 months ago

  I was traveling with family for a funeral. I have 2 rooms and while helping my elderly parents settle in I realized there was no bedskirt on the bed crumbs I. The drawers headboard was peeling vinyl and more so I went my room and it was worse. The shower was hot cleaned garbage on the floor crumbs and a big clump of hair in the desk drawer mirrors dirty TV had hand prints. I went to the desk and asked for the manager he said he was explained asked for a discount after showing him pictures he said only of we left because that's policy and we are unable to discount unless you LEAVE. Explained we have a funeral early in the morning and my elderly parents were already settled and had some mobility issues. They offered me a different room handed me a master key and a post it note with 3 other room numbers and told me I could pick. All 3 rooms were a hot mess again no bed skirts smelled crumbs ect. I went back and just said how about you reclean the rooms we are leaving for the viewing so we will be gone for a bit. Came back and the only thing done was the garbage picked up off the floor. Shower still dirty. Crumbs and hair wad still there so I called hotels.com who contacted the front desk he said he checked all the rooms and they were up to the hotels cleanliness standards again refused any resolution but said he would refund us if we checked out and left. Never stay here it is gross and it's sad because it used to be really nice. I assume it's under new ownership and management since the last time we stayed update because I keft a bad review the called my room daid I was harrassing the front desk that I called every 40 minutes and they called the police amd kicked me out mind you I never interacted or called the desk once after i initally spoke to them a man which I assume was the GM swore at me flipped me off.smul3d and waved condescending when I left beware and never stay here. Check out my pictures of the rooms in maps.

• AR

  Amber Recoba month ago

  Checkout is 11am, at 9am I get a knock on my door, I get up to answer, and housekeeping opens the door and walks right in! Zero time to respond. Luckily I had just finished changing. I called the front desk (took 3 tries from the room phone and eventually got a call back) And was told yes, check out is 11am, but usually people check out at 9am, so housekeeping starts knocking on doors at that time, they have a large group coming in at 1pm they have to get ready for. What if I was naked? Or on a call? Or still asleep? How about you consider your CURRENT guests comfort?? Don't disturb your guests 2 hours before they're supposed to check out!

• EV

  Erik Vaughn4 months ago

  Our stay was very nice. The staff was helpful and friendly, the room was clean and comfortable. The breakfast spread was better than expected. All in all, it was a good stay. Would recommend.