Westlie Truck Center

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• JC

  Jason Corday2 years ago

  PRICE GAUGING at its best! After requesting they call to keep us updated on hourly work and parts ($200.00 per hour) their service tech laughed and then said he would. He didn’t. Long story short they turned a $700-800 invoice into $1800.00 + 3% credit card fee! Only $150 of that was parts. You would be better off if you never step foot at their front door. Also, when the tech laughed he said “ well if you don’t pay it, you don’t get your truck back”

• MW

  mat whipple6 months ago

  Came in for an oil change and trailer grease. I provided an oil sample kit for them to fill and give back to me. Trailer grease is not included in the pm, that cost $54 to hit the 4 zerks, I got that down from $154 mind you. There was an additional fee of $41 to fill up the oil sample bottle! The end result was a $1000 oil change on an x15 cummins. No Lucas, nothing more, just an oil change new filters and trailer grease. I've heard this shop was expensive, I just had to learn for my self i guess. I will never bring my truck here again, dakota truck and farm only I guess. The greed is so dismaying and uncalled for.

• JG

  John Gizzi6 months ago

  Repairs seem.OK. They could communicate with the driver a little better. Explain what you found and how your going to fix it. All thy want to do is communicate with my shop. It's condensending to the driver.

• CS

  Chad Shockman9 months ago

  My experence was not great, brought my truck in for an air in fuel problem, told them I only changed the primary fuel filter and asked them to change to FW separator filter amd informed them it was in the truck right next to the driver's seat, they used their own and charge again for something I already had, the. They said my hand primer was sucking air, then they finally checked the primary I had just replaced, changed it put and fixed my problem. That was a few hours, charged me over 800 dollars, not happy about that bill, especially after telling them multiple times that the primary was the only thing I touched. Won't go back for sure. Despite all the negative, the service advisor or manager was very professional and seemed like he want to help, almost seems like the techs just like to throw parts at a problem and see which one fixes it.

• DT

  Dominion Truckinga year ago

  Timothy was a great help! I’ve dealt with him a couple times now and he’s gotten my truck in right away and got us out as quickly as possible. Very knowledgeable, understanding and overall a nice guy. We appreciate everything he did for us!