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- OFOvidiu Florea8 months ago
Service provided was excellent, with a total implication in solving my Ford Transit charging system problem in an efficient, fast and least expensive way. Nathan and the mechanic specialist went very thorough into identifying the exact problem without having me spending extra into something very expensive that I could avoid. Thank you a lot Westlie Motor Company I could call myself a very lucky person to get into your company that is so professional myself being from Canada happened to cross roads with you when I was in a dire situation with my vehicle.
- DCDani Cutter9 months ago
Outstanding service from start to finish. I brought my Ford F-450 in and couldn’t be more impressed. They even picked up and delivered my truck from over 2 hours away, which made the whole process incredibly easy. The service department clearly knows Super Duty trucks, especially the heavier models like the F-450. Communication was excellent, updates were consistent, and the work was done right the first time. No runaround, no surprises: just solid, professional service. If you own a Super Duty and want a service center that actually understands these trucks and goes the extra mile, this is the place to go. Highly recommend.
- DRdana rinehart6 months ago
Headline: Nate at Westlie Ford is a Lifesaver – Exceptional Service! "I cannot recommend Nate at Westlie Ford highly enough. I was in a tough spot with my truck, and Nate went completely above and beyond to get me back on the road. He actually coordinated sending someone all the way to Williston to get my truck to Minot for the repairs—a level of service you just don't see anymore. He managed to get my parts overnighted and had the repairs finished the very next day. He dealt with transmission pan damage and several other issues, navigating the warranty process so that almost everything was covered. What impressed me most was his honesty and reliability; he had the initial problem resolved exactly when he said he would, with no extensions or excuses. If you want someone who is efficient, proactive, and keeps their word, go see Nate. He made a stressful situation incredibly easy."
- JMJ.D. Myersa year ago
2nd review. Work completed no later than 2022 and the only shop to have removed my cab, but just today while under my truck for other reasons, I found screw that clearly is used for grounding that was never reconnected. It's not caused any problems, but I worry about what else I may find if I really went thru the truck. Also, the response from the manager never came to fruition. I never got a response back.
- JBJustin Bauera year ago
They have screwed up twice for me so far. They were told I had my own oil and filter. They charged me for a complete oil change and did use my oil. When I said something they said I was suppose to remind them. I said it's on the paperwork. Then I was just in there, had oil changed and fuel filters changed. I brought all my own stuff. They charged me $178. My son took his pickup in 2 weeks early did the exact same, had his own stuff on the exact same pickup. They charged him $78. Do better!!
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