Verizon Authorized Retailer - Bemobile

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• RB

  Rick Barrowman2 weeks ago

  Remember, they work on a commission. Joseph either lied to me or doesn't know what he's talking about and it'll cost me for the next three years. Key issues: - Incorrect Information: When I asked Joseph about using a physical SIM card, he assured me it would not be a problem. - Locked Device: However, my "free" phone is locked, and I am required to purchase it to unlock it. - Expired Return Window: By the time I attempted to use the physical SIM card and discovered the issue, the 30-day return window had passed. - Unhelpful Resolution: When I brought this to management's attention, I was informed that this is Verizon policy and nothing could be done, even though Joseph received his commission on the sale. Be wary of free phones and possible upcharges.

• PL

  Patricia Lawton7 months ago

  Alexis was amazing, so nice!!! And answered all my question, until I was comfortable with everything about my new phone. She spent alot of time with me!!! SO NICE!!!

• XO

  Xzavion Oakleya year ago

  I had a great experience at Verizon thanks to Teague! He was incredibly helpful, patient, and knowledgeable. He took the time to answer all my questions and made sure I got the best plan and device for my needs. It’s rare to find someone who genuinely cares about providing excellent customer service, but Teugage went above and beyond. Highly recommend asking for him if you visit this location!

• AS

  A Sa month ago

  I lost my phone and was on a time crunch. Bennett was extremely helpful.

• KH

  Kevin Hoffman11 months ago

  Casey was very polite and understanding. Helped me try to get my phone working from when I switched from my old provider, and we decided to just give me a different number instead of dealing with my old provider. He did a very awesome job.