Valvoline Instant Oil Change

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• SF

  Stashevskyi Family4 weeks ago

  I would like to express my gratitude to Valvoline, the managers, and the entire team! A couple of days ago, I had my oil changed, and the oil they initially used was suitable for my engine but not for my DEF emissions system. Once I noticed that the oil did not meet the required specifications, I returned and explained the situation to the staff. The team acted quickly, ordered the correct oil, and changed it for me completely free of charge. Thank you for your prompt service, professionalism, and excellent customer service. I truly appreciate the way you handled this situation!

• SS

  Sara Schaner4 months ago

  Im am a loyal customer. I MUST say the crew working today (3 crew members since I was the only customer atm) had the best energy. They answered all my questions (I own a smarter car). Great teamwork and salesmanship. Will be returning to Divide store only going forward. Keep it up!

• ES

  Ellie Sondeland5 months ago

  I was extremely satisfied with my experience at Valvoline Instant Oil Change. The entire team was incredibly friendly, welcoming, and professional from the moment I arrived. They made me feel comfortable, explained everything clearly, and were very honest about what my vehicle needed without trying to upsell me on unnecessary services. The service was fast, efficient, and reasonably priced. I was impressed by how knowledgeable and courteous everyone was, and they worked together to get me in and out quickly while still providing excellent service. The price was great, the customer service was outstanding, and the overall experience exceeded my expectations. It’s not often you find a place that is this friendly, honest, and efficient. I will definitely be returning and recommending this location to friends and family. Thank you for making the experience so easy and stress-free!

• SD

  Samantha Dvorak4 months ago

  I've gone to Valvoline multiple times for my oil changes. I'm always happy with the service. This time I went to a different shop, the one on Divide Ave, and I will say that was the best service I've ever had at Valvoline. Noah, Jesse, and Melvin were the techs on my car and they are all great at what they do. Noah was very knowledgeable and explained things clearly some of the maintenance I need on my car. Jesse and Melvin were quick and efficient as well. What made this trip the best was how well the maintenance was explained to me and I was also given a print out of said maintenance with price points. Again, I am always very pleased with Valvoline but this trip deserved a special shout out. Keep up the good work!

• RS

  Rox Salinas2 weeks ago

  Not a great experience for me. I appreciate the apology and discount but I didn’t appreciate that I was made to reverse to let someone else go first, even know they were parked off to the side and on the phone. I was told to wait behind another vehicle, only to be skipped and guess what?! That person didn’t have to reverse to let me go ahead of them, even tho I was there before them. Then! They told me they had topped off the fluids in the car, when they hadn’t done so, (they did so after I brought it up) They had also forgotten to put the top engine cover back on!! I use to love this place, it was always quick and the staff was friendly and not once did I have an issue. This staff now seems rushed and not concerned with what’s going on. I spent over an hour here and left super disappointed.