U.s. Bank

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• MJ

  Monte jeromea year ago

  Went to open a safe deposit box., stood there waiting then was told had to make an appt !! Make an appt !! To talk to a banker !!! To open an account !!!!! So crazy to me. Then had to come back to make appt for safe deposit box. Now want to get into safe deposit box to retrieve something for today. Friday April 4. Have to make an appt to get into my safe deposit box and can’t get into it till next wendsday !!! Been with us bank for 35 years. Home savings business safe deposit boxes. Etc. they suck now. No longer have the customer service. And it’s always new people working there. !!! Do not support us bank. Very bad experiences and there getting worst. I see you replied !!! It would require another appt !!’ So no!! Get staffing at all your locations !! Better staffing !!!!!!

• RK

  Renee Kinyon7 months ago

  Had to go into the bank to have my mother in laws statements printed for her hospitalization and Megan was so helpful. It made what we thought would be difficult so smoothly.

• KF

  Kayla Falconer3 years ago

  Called questioning if my card was locked due to declined transactions. Guy on the phone said he doesn’t do that and to call the 800 number on the back of the card. That helped me absolutely in no way as that only states your available balance and transactions. The north location looked up my card in NOT EVEN 5 MINS and solved my problem. Please do your job. Thanks

• SM

  Sarah McMillena year ago

  Continues to call and harass someone who doesn't even have an account with. Over a year I have told them that I am not the person on the account and Continues to call at least 3 times a week. I have informed them for nearly a year Wong number. They won't stop or give a higher up to talk with.

• CH

  Christy Henze3 years ago

  I would NOT recommend US Bank of Bismarck. We have our HOA account with them and with online banking can't even view a check that was deposited into the account. But to have them print a copy (can't do it by email according to them) is $2 per check. Well guess that is how they get their money. Nice scam they have going. And the rude, rude service just topped it off. People there are plenty of other place to go I recommend you go else where.