U.s. Bank

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• OC

  Obsidian Crimson2 months ago

  Horrible service here! The blonde woman (with a ridiculous spray tan) sitting at the desk. She was rude, and unhelpful. She desperately needs customer management.

• DS

  d summers7 months ago

  Quite possible the worst choice, goofed up my name, won't answer phone if walk up customer is in front of them, slowest computer system, takes forever, did one function for me once, then manager told me can't do it...closed my accounts. Not to mention terrible parking. You have my name and number, if the bank president called and apologized it wouldn't change anything.....spin doctors....I'm not calling or changing anything.

• KK

  Ken Kubischta11 months ago

  I’ve been banking at US Bank for years. Customer service means a lot to me. And they have a great App. Today my app was not working and with the help of Cadence Wilkie everything is good again. Her patience and personality was a strong reminder why I bank at US Bank. Thank you cadence.

• BC

  Bev Crossa year ago

  Waited in the drive-thru @ least 5 minutes—nobody even acknowledged me.Went inside & did the transaction/no employee said a thing about the drive-thru?? Went again to the drive-thru/sent the transaction thru the tube/nobody said hello-thank you-no communication at all. Service has gotten worse there in the last 2 yrs!!

• JS

  Justin Stiyer5 years ago

  I cannot speak to this location itself, however the location at Fargo on University, is absolutely fabulous! They are always so helpful and polite. They are willing and able to explain things to this ol, sometimes less than intelligent, cowboy in a way that I understand. That's very impressive. Thanks US Bank.