The Ups Store

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• VS

  Vanessa Schaiblea week ago

  Our driver refuses to fully deliver to our home. We have had packages thrown into the driveway, placed beside the garbage can, in snow banks, and today it was out propped up on a sign along the muddy road. Only a few of the instances are pictured. I have called to complain and talk with management many times. After calling to speak to the local manager and the deliver boss when a package was not attempted to be delivered, it became known that the driver is afraid of our dog. Before calling, I had no way of knowing this. Our dog is a sweet, older lady, but as a way to try to have packages delivered we keep our dog inside every day between 1-4pm. Today, the note read as pictured below “Bad Dog.” She is not a bad dog but is a dog at her home. Again, she is kept inside every day in the chance the driver would need to stop by. Also after another time of talking to a manager, we put out a box at the end of the driveway. The North Dakota winds broke it, and we don’t see a need as FedEx and USPS have no issue delivering right to our doorstep. On my last talk with the local manager, who I believe is Dylan, I offered for the driver to meet our dog or even to text me so I could grab the package. Nothing happened as I’m sure the driver is busy. Also during this talk, the manager said they could not legally deliver to our mailbox, so it’s not clear how the driver could deliver to the mailbox but is claiming they will now? UPDATE- My sincere apologies to the store. I have made a complaint to the correct UPS. The manager at the store was very helpful today. Again, my apologies

• SF

  Shannon Feist4 months ago

  The ladies were so kind and helpful getting my project printed! Would highly recommend their services for small business printing needs. Thanks UPS store!

• WW

  William Woodsa month ago

  Amazing service! The lady who served us was so helpful in getting a passport photo of our newborn. She was so patient and helpful! Would highly recommend!

• TS

  Taylor Stutea week ago

  Great service, fast turn around and reasonably priced! Would definitely recommend this store for everyone’s printing needs!

• R

  Retrogal933 weeks ago

  Excellent customer service from a friendly, knowledgeable staff. Busy at times but it moves fast. They make returns super quick and easy,