The Uniform Unit

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• AS

  Alyssa Studer6 years ago

  I went into the store on Black Friday because they had a sale going on. I was pleased to find many options, but limited sizes. Luckily, I was able to place an order through them (and still receive the discount)... I was told it would be 2 weeks for the order to arrive. Great! I’ll have them by Christmas! NOPE. I called after 3 weeks of waiting, only to be told “they might be in next week. Maybe. We don’t have tracking on them yet, so they probably haven’t been shipped.” I was starting to think I was being scammed (also, please note I paid over $200 for my order). Today marks 5 1/2 weeks and I have received NO update on my scrubs. After making a call myself, I’m told they are to arrive tomorrow. I am extremely frustrated with their customer service. Don’t tell someone an order will arrive in 2 weeks and then give them no update, only to have the order arrive 6 weeks from purchase. I won’t be shopping through them anymore.

• SS

  Sabina Simkhada4 years ago

  I am not satisfied with this store. I would give 0 rating if possible. I bought a cloth and it has $25 difference that the other store with the same brand. I went to return just after 5 minutes but i was told that they do not have return policy due to COVID. I am just surprised that people can go there without mask, can change all the clothes in the changing room and that thing can stay in the store but not the returned stuff that was bought 5 minutes ago. More surprised that if stuffs bought online from there store than that cannot be returned too. I do not recommend this store to anyone due to there weird policy which i have never seen in any other stores or business in the States.

• KH

  Katelyn Hogan9 years ago

  I greatly appreciate the wide selection as I naturally waited until the last minute. There was two girls working and the first girl seemed bothered that I was shopping there and was not helpful. However, the second girl was extremely helpful and actually struck up conversation with me behind what color scrubs i needed.

• S

  Star4 years ago

  I was there to get my scrubs luckily I didn’t get my size and had to go to other store but thought of leaving a review so that other people can read before going there. My biggest surprise was when I knew they have no return policy and their excuse for it was COVID but they exchange and this doesn’t make sense. If you can exchange you must be able to return too. My roomie literally went there to return her scrubs in May be less than 30 minutes and they sent us away. I don’t say that the store is bad but their policy needs to be changed or at least don’t use COVID as an excuse because if you do so you should not allow anyone to try the scrubs and exchange too. Honestly, your policy doesn’t make sense.

• NT

  Nadine Tchakounte2 years ago

  Terrible experience with this place. I've been here three different times and the store is closed. Called 10 mins prio to coming to the store, but got here and they're closed. How do you close a store at 4:30 and online and on your door it says 7:pm. Not recommended.