T-Mobile

About

No reviews yet. Be the first to share your experience.

• LF

  Lionia Ferrantea month ago

  T-Mobile is the WORST service that I have had to deal with in many many years. And we now pay 3x more when we originally switched due to their LIES of cheaper and better service. Straight to your face telling you it's $30 a month then sending a $150 a month bill. The whole "switching to satellite" is the same as not having service at all. 👎🏼👎🏼 Two thumbs down definitely do NOT recommend

• AM

  Ashley McCutchan4 months ago

  Great experience! Ashley took great care of me and my family's needs. She made everything flow smoothly and provided an experience that left us very satisfied with the service.

• BH

  Braxton Henry2 weeks ago

  Elena went above and beyond and had such charisma and such people skills she was a true Rockstar.

• CV

  chrisdee vega8 months ago

  We went in today to Return our home Internet device due to it not working with our home location. We also had questions about our bill which Heather was amazing and even though they do not do discounts for us and we were informed to call 611, she did everything she could to help us. She was knowledgeable and very respectful, even during our frustrations.

• JH

  Joshua Holwegnera year ago

  I went to the store to switch from another carrier. The first lady was very nice and got me set up. I went home and my phone would not work and after two days working with tmobile it was decided it was a bad phone. I went to return the phone to this store after t-mobile said they would note my account and it would be fine. I do live 2 hours away from the closest store so I wanted to make sure it would be ok when i got there. The man at the store was less than helpful and not very nice at all. He made me feel like I was trying to rip the store off when all i wanted was a phone that worked. He said he sent my rebate in and in 6-8 weeks I would get it and that never happened. I spent two hours on the phone with t-mobile to find out he did not do that. I was also billed for my phone that was supposed to be on them. I will never go back. T-mobile customer care was great but this store was a terrible place and the manager was called a few times and he was very rude and talked to me in a rude manner and told me that customer care will tell me whatever i want to hear and then he is stuck with me coming in there to try and get it fixed. If I get another phone I will buy online I will never go back to this store.