Super 8

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• DD

  debadutta Dash2 weeks ago

  The Super 8 by Wyndham Bismarck, located on East Capitol Avenue just over a mile from the North Dakota State Capitol, is a solid budget-friendly option for travelers. Pros: Convenient Location: I liked its easy access right off the freeway and close proximity to coffee shops, dining, and shopping. Value and Amenities: For a lower price point, the rooms are generally equipped with a microwave, mini-fridge, and free Wi-Fi, making it a good value for a short stay with a day-starter breakfast. Staff: very friendly, helpful, and accommodating staff. Cons: Older Property: As an older building with no elevator, some rooms and facilities are starting to show their age and could use a little TLC. Overall: If you need an affordable, no-frills place to sleep that is conveniently located near the Capitol and highway, this Super 8 gets the job done well for the price. However, keep your expectations realistic for an older budget motel.

• TH

  Tucker Hansona month ago

  Stayed here last night and I was impressed. It’s an older hotel but the bed was very comfortable. Bathrooms were very very clean. Only issue was the AC unit made a little rattle noise while on lower speed. Other than that everything else was very good! I will be staying here again for sure. The outside of the building looks a little rough but do not let that scare you. Very clean on the inside

• DR

  D.J. Rothe2 months ago

  I would not recommend staying at the Super 8 in Bismarck. Unfortunately, our experience had one issue after another. First, there is no elevator, which is definitely something travelers should be aware of when booking. The hotel itself was not very clean and had a noticeable musty smell that made it feel even more run-down. During our stay, there was late-night partying from other guests, making it difficult to get a good night's sleep. We also witnessed a domestic fight in the parking lot, which certainly didn't make the environment feel very comfortable. Then, early in the morning, the fire alarm went off, sending everyone out of their rooms. Thankfully, there didn't appear to be an actual fire, but after the late-night noise, it was definitely not the wake-up call we wanted. Breakfast didn't redeem the stay either. It was very subpar, with little to make it worth bothering with. Between the cleanliness, musty smell, lack of an elevator, noisy guests, parking lot drama, early-morning fire alarm, and disappointing breakfast, this was easily one of the less enjoyable hotel stays of our trip. Would not recommend and would not stay here again.

• EK

  Elaine Knipprath2 months ago

  This hotel is using deceptive tactics when it comes to pet fees. Went through Booking.com, called the hotel directly to find out their pet fees, told it was free, although booking.com said “charges may apply”. Once I knew this information I booked it, put in my card and all. Of note we were driving through and it was about 2 hours before we knew we were going through Bismarck and only booking when we confirmed the fee. Upon getting there, they already knew we had dogs, likely from the call and immediately said there was a 15 dollar fee. Which I could not afford with traveling with my pets plus the room $98+. The front desk denied saying it was free. I never checked in, I did not stay at the hotel, told the front desk that I need to cancel and get a refund. The front desk woman said I would need to contact Booking as the refund would not go through them. We asked for booking.com number but the woman said she did not know the number or how it all worked. She gave me the card of the owner and number which I called right in front of the front desk woman and explained all, what I was told regarding the pet fees, how we called before booking and informed it was free, to then be told there was a 15 dollar charge per pet. The owner Minal actually said the pet fee was 20 dollars, and appeared to be genuine when she said that she would refund the money for the room since I did not stay. From free, to $15, to $20, the story changed from the person who answered the phone, to the front desk, to the owner. It has been a nightmare with this situation. The owner seemed genuine in that she would refund the money as she even confirmed I would not be staying (ended up sleeping at a gas station) just said Booking would need to contact her. Several calls later and Minal has not returned any emails to booking.com or myself. Claims she has not received any emails but that she needs them (booking.com) to call with Booking saying they don’t call. Stuck in the middle between an owner who told me in several calls she would approve the refund to lying about receiving emails to approve a refund which she indicated could only be done by Booking calling her but Booking.com customer rep telling me they only email, they do not call. Today 9/3, on a call placed to owner Minal with Booking.com Customer Rep in the background she lied and said she was not there but got caught in the lie when she referenced herself in the sequence of events and calls I have had with her indicating that she has not talked with Booking and would need to talk to them. When informed her that Booking was on the line and she could talk to them. She became angry saying I had checked in (I never did), calling me a liar, raising her voice at me when I pointed out that in fact it was her and she was lying, finally hanging up on me. Booking was not helpful. So beware, their front desk will lie about their pet fee which is not on the hotel website or Booking.com and the owner does not stand by her word. Booking.com lost my business and if you have pets or have issues would not recommend this hotel.

• L

  Layla4 months ago

  For the price and being able to bring our dog it was fine. The room/beds were clean, its just out dated and an older building. Service was ok, we were told when we called to book that there would be space for us to park our truck and trailer. When we got there, there was no space because they had 2-3 box (taking up the whole space) trucks in the designated area for oversized parking, but after talking with the front desk they had us park directly in front of the building