Sunset Ridge Apartment Office

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• JW

  Jonathan W5 months ago

  I have called the office multiple times this week attempting to speak with the property manager, and each time I’ve been told she is unavailable or out of the office. I have made repeated efforts to communicate and have been unable to get a response regarding my concerns. This lack of communication has made it difficult to resolve the issue.

• GB

  Gary Bryanta week ago

  I enjoy living here. I have lived here for years and don't plan on moving.

• LR

  Lucy Reina3 years ago

  They give kickbacks to their maintenance staff for doing the cheapest job possible. They also tell maintenance staff to ignore maintenance requests from current residents so they can open vacant units to get new renters. I understand prioritizing getting new renters. It increases revenue. I even understand trying to cut costs by cutting corners when reasonable. It’s a tough pull to swallow though since my dishwasher had been spraying silt across my dishes and backing up with dirty water for over 4 months. They keep “cleaning out a pipe” here and there but it’s still happening. Currently it’s had standing water for 4 days. The maintenance staff have even admitted it should probably be replaced but alas, kickbacks for doing a cheap job.

• LT

  Louis Todda year ago

  Wow!!! I am reminded of the pre consumer protection regulation days of big banks. Just found out I have been charged multiple late fees a month, yes you read that right two late fees in a single month with no notification. A bill is never sent out for rent but I know the amount and send it in on time every month. So for months they have been adding $40 on the 1st for a late fee and another $40 on the 15th. After the first late fee every 15 days is considered late because the bill was not paid in full. The real kicker is their own records showed i was not late the first time they charged me a late fee. Does anyone know if it is legal to not send balance due invoices? They obviously know my address. Edit Response to Owners response. If your Actions match your words I will edit this review to reflect that. update 3-1-24 billing problems persist but all late fees have been refunded I'll give you one more star for now but want to see if billing issues continue going forward. 5-28-25. Stopped checking every month when I dropped off my check apparently that was a bad idea soon as I stop checking every month they started charging me late fees again. I cannot in good conscious recommend doing business with these people.

• KP

  Kira Pricea year ago

  It is a shame that Goldmark is as prevelant as they are in the Bismarck area. I was incredibly impressed with the Fargo Goldmark, but the Goldmark properties here are a huge disappointment. They did not show any care for their tenants. Nearly everything was neglected (i.e. minimal/no snow removal, broken door locks, nonfunctional call buttons, unresponsive staff, etc.). My privacy was even invaded upon when a maintenance man came into my apartment while I was asleep in my bedroom. I was terrified to wake up to a man in my apartment that I did not know. Living there was absolutely terrible. I would advise anyone to live literally anywhere else even if the company is essentially a monopoly in the area. Considering every negative detail about this place, the cost of living in these apartments is astonishing considering how they do close to nothing they do to deserve a that type of money. They don't even put it towards any improvements. From what I understand, the manager of Sunset Ridge is borderline abusive to her leasing specialists. The issue is not the lovely ladies helping you lease the apartments, the issue is their manager. Take extra caution when considering moving here at all.