Solitude

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• JK

  Julia Kirby13 years ago

  I've gotten my hair cut here several times! i love this place. I got hair extension here once too, they were very informative on where I should get them from, how to take care of them and how to remove them when I was ready! (granted the extensions them selves where bonded ones) It was great! they are always so friendly here!

• CC

  Crystal Ciak11 years ago

  Have had several massages here and they are Wonderful. The staff is very sweet and friendly. Second time I've gotten my haircut in Minot in two years and I'm sad to say it's one of the worst I've ever had. The gal was extremely nice and professional, but my bangs looks like they were hacked with a hedge trimmer and are Extremely short to say the least. Can hardly pin them back and there's absolutely nothing I can do to fix them except let them grow out. Asked for soft layers similar to what I already had - just a shorter length - and they are chunky and uneven :( Professionalism and customer service are great, but from my one time experience, and some of my friends' as well, I probably won't be getting a cut again there anytime soon.

• KB

  Kelly Bisson12 years ago

  I went to Solitude last week after trying almost every salon in Minot with no success. I had stylist Crystal. She is absolutely amazing. She talked to me the whole time, go to know me. She did exactly what I wanted. Gave me great tips on how to style my hair, and she made me feel so pretty. I walked out of that salon with more confidence :) Highly recommend this place! I love my new stylist.

• J

  Jen8 years ago

  The owner didn’t seem very friendly at all. I thought she was but she had argued with me about why my hair didn’t come out to a medium brown tint when the stylist and I have agreed to bump my roots up to a level 6 medium brown. She was pretty rude over the phone when I tried to come back in and get it done. I have specifically told my stylist that I DO NOT like my hair dark. Even when I was leaving the salon that day I got my hair done, I asked the stylist why my roots are still dark, what she used for my formula and if we can lift it lighter the next time I come back in and even she got offended and was arguing with me too! WTH! I didn’t want to be rude and sit there and complain to her that day so I left and planned on coming back few weeks later to get it the way I wanted the “lighter brown” after my scalp calms down from it being so sensitive and and burnt from the blow dryer being so damn close to my scalp! If anyone wants to see a true level 6 medium brown please do not use 10 vol if you have natural level 2 dark black hair because it’s not going to do a damn thing. What’s there to argue with me about? As a business owner you would think she’d be a lot nicer and even “act” as if she was sincerely apologizing even just a little bit but instead she was arguing with me on the phone and just didn’t seem like she cared for my business very much (maybe because I’m a stylist who comes from a different salon? I don’t know) and tried to make it seem like I wasn’t clear about the color I wanted when I was VERY clear. And I’m not even going to start with some of the brassy highlights I left with that could have been easily fixed right after the first session but they just didn’t fully care about my hair. Seriously, I am very disappointed and wished I didn’t have to go this far to right a bad review. As a fellow hairstylist try to be a bit more friendly and not tell me you know it all because you’ve been doing hair for so and so years and making fun of me to your employee. I hope that they can learn that the stylist are not always right and sometimes we make mistakes too and if and when you do, the best thing to do is to own up to it and keep the great customer service we should be giving to our clients wether they are stylist or not.

• SE

  Shelby Evans14 years ago

  Solitude is the best salon in town. I have had bad experiences with other salons and this is the only one that I went to and LOVED my hair. The gals that work in there are all super nice and welcoming. The gal that I have been going to is completly honest and I really appreciate that. I also like that they over you a beverage and magazine while you wait, they treat their clients very well. I will never go to any other salon in Minot.