Sanford Allergy

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• JV

  Jordyn Volk2 years ago

  Wow is this clinic a joke. I have never had so many issues with a clinic like I have with this one. They are constantly getting my billing incorrect. Lately they have even been sending my claims to my secondary insurance that I never even gave them rather than sending to the VA. They were constantly not keeping up with my referral and making everything more difficult. Also, they can’t keep a doctor to save their life which cause appointments to be way out. I was receiving allergy shots here and was liking the results but opted to stop just because dealing with this clinic is awful. Would give zero stars if possible.

• JH

  Jane Hadley2 years ago

  I made an appointment in late May 2023 with Dr. Keppes. The earliest they could get me in was April 4, 2024 (almost 11 months of waiting). I drove three hours to find out that he had retired and my appointment had been canceled in March. I did not receive an email, a phone call or text. As a teacher, getting a day off is hard and I feel that my time was definitely wasted. If I could give the clinic 0 stars I would.

• BS

  Brandi Steinbach3 months ago

  My doctor was amazing. Explained everything and was so knowledgeable. Very clean office and easy to find.

• YG

  Yvonne Gordon7 years ago

  What a joke and waste of time! I did my due diligence well in advance of my appointment with regard to ensuring all my records were received and confirmation of said records were received. I was given wrong information from office staff at my expense - taking time off of work in addition to months of waiting for an initial appointment and taking more time off of work to go to a Sanford location to complete a medical records release because you cannot do this online - only to meet a doctor who was put off and not very welcoming or nice the second she walked in the door. Not to mention she didn't want to listen to what I had to say - just argue with me, or have a little compassion for my concerns. Then she stormed out the door to get the office manager so I can cancel my appointment and to have my co-pay refunded to me to which said manager was no where to be found and I did not receive my money back.

• ND

  Nathan Dokken4 years ago

  Old doctors left, new doctor refuses to refill my prescription (no warning for any of this, I had to call to see why I wasn’t getting refilled) despite zero changes and it was barely a year ago I was in last. Next appt is MONTHS out and I’m left high and dry with no allergy meds for months per the new doctors CHOICE. Whatever the opposite of customer service is, this is it. They just want to waste my time and money. I will never return.