Radisson Hotel Bismarck

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• BM

  Brandi McNeil2 months ago

  I would consider staying here again if I were in Bismarck but it’s certainly not a hotel to write home about. When I arrived at the airport late in the evening, I called the hotel to inquire about the airport shuttle. I called 3-4 times before someone actually picked up. To her credit, the person that answered was apologetic and when I checked in, she apologized again, noting that she’d been with another customer who was checking in. I don’t blame her at all, but I do think there should be a better system - perhaps have the call go to the shuttle driver or a call center. Not a great first impression. I was told the shuttle would be a white Mercedes sprinter van. There was no sign or marking on the sprinter van, which made it a big nerve-wracking to make sure I was approaching the right one. The van driver was friendly and got us to the hotel safely. Check-in went smoothly. The room itself was clean enough. But everything - the room itself, the exterior, the conference rooms - are extremely dated and run down. It’s clear that the staff is doing its best with what they have, and I found the service to be friendly and prompt. But how run down the place is is pretty off putting. Location is great. Lots of restaurants within walking distance. Again, would consider staying here again but this hotel is long overdue for a renovation.

• ST

  Shade Tree Mechanic4 weeks ago

  If sleep is not really important, stay here. If you enjoy hearing the ice machine wake you up hourly, stay here. If you enjoy sleeping in a casino where everyone is winning, stay here—It’s great. Especially if you like wading in ankle deep water while showering. And, if you do not need laundry done at the hotel, and don’t mind traveling to a laundromat —then by all means stay here. I would recommend bringing your own soap for washing up because the industrial strength soap in the room could probably remove paint from a car—it’s highly effective soap. Other than these things, it’s a great hotel.

• EK

  Ethan Kraft2 months ago

  Overall the rooms were clean, ac was good. They are having staffing issues as of 9/7/26. Phones were down all week (good luck changing your rooms if needed), staff seem overworked / not caring, they ran out of hotel room keys (first experience of my life), notices are posted that some rooms may not have tv access, and that the hotel restaurant may be not available due to staffing on holidays. That being said the cleaning staff that have did a great job on our room and kudos to them.

• LS

  Lynae Shaykett2 months ago

  Not the best experience. Went to our first room, walked in and it had obviously not been cleaned. Bedding and pillows on the floor. Went back downstairs to get a different room. Got a different room, got all settled and was going to take a shower before bed and there were wet, dirty wash cloths in the shower. At that point, we ended up just staying in that room because we were all settled in and getting late. TV’s were also not working in any of the rooms. No microwave or fridge. Loud neighbors. No complimentary breakfast. Decent location and pretty good price but they need to make sure their rooms are clean. Very off putting.

• BW

  B Weepsa month ago

  Great staff. Dated rooms and carpet, but comfy Beautyrest bed. 10 mins from airport. Amenities available: fridge, tub/shower, pool/hot tub, conference space.