Quality Inn and Suites

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• AW

  Aliyah Whitrock4 months ago

  Pretty average hotel. Breakfast was good and had a nice variety, room and bathroom were clean, nothing shady going on outside. As a solo woman traveler, I felt safe here. The beds are pretty firm, pillows had a variety of firmness, AC was cold (so much so that I turned it off), and the shower was hot with good pressure. As a Wisconsinite, it was also amusing to be able to look out my south facing window and see prairie dogs. My only complaint is that the walls are EXTREMELY thin. I could almost make out what the family in the room next to mine was saying when they were talking at a normal volume. I sleep with earplugs in and I could still hear them over that.

• RI

  Russell Irwina month ago

  Staff was attentive to any and all requests. Room was clean outside of the stained chair. Quality in had been a good value anytime I have stayed there.

• LD

  Lily de Leon3 months ago

  The room that we had was musty and humid. As soon as we open the door it smells. There’s a small stain on the ceiling that looks like water leaks. We didn’t bother changing room as we check in late and we only need a room to sleep for 1 night. The bedding feels like damp and the floor is not clean. We didn’t sleep well because of the smell. Breakfast was great, there’s hot food options, there’s sausage, egg waffle and pancake. Night shift front desk staff was really nice.

• MI

  Mike Ikea month ago

  Decent place to stay. Close to the airport. Clean rooms. Well kept location. The TV did not work while we were there.

• M

  Marney3 months ago

  I recently stayed at this property, and it was hands-down one of the worst hotel experiences I have ever had.The most alarming issue was the overwhelming, toxic mildew smell in the room, which only grew worse as the night went on. Management clearly knew about it because they tried to mask it with a heavy, chemical deodorizer that was absolutely nauseating. The mold and moisture issue is so severe that the mildew odor completely permeated my clothes and luggage. Everything I brought with me now smells like damp rot and followed me all the way home.Beyond the terrible air quality, the room itself was in incredibly rough shape:Peeling and bubbling paint on the walls, likely from the unaddressed moisture.A filthy, heavily worn chair that looked unsafe to sit on.Stained and damaged lamps scattered around the room.A completely broken-down mattress where you could feel every single individual spring, sinking all the way down to the box spring.After checking out, I called the property because the situation felt less like a simple inconvenience and more like a legitimate health hazard. The front desk agent told me they were already well aware of the issue and apologized, but claimed there was nothing they could do. I actually felt bad for the employee who answered—it was incredibly obvious from their exhausted tone that they have to field these exact complaints on a regular basis.If management is fully aware that they are renting out rooms with severe moisture damage, terrible air quality, and broken furniture, they should not be operating. Save your health and your money, and stay anywhere else.