Posh Nails & Spa

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• RS

  Ramique Stephenson2 months ago

  I had a good experience at Posh Nails! My boyfriend and I both got pedicures and he was very well pampered. The complimentary drinks and snacks were definitely an added bonus. My builder gel full set was done really well by David. The shape came out perfect! I’ll be back

• GC

  Gabriella Castillo2 months ago

  visited Posh on Saturday and was initially unhappy with how my nails turned out. After sharing an honest review about my experience, their team contacted me directly and immediately offered to make things right. They welcomed me back to have my nails fixed completely free of charge and were even willing to get me in that same day. I ended up returning on Monday, and I could not have been happier with how the situation was handled. Everyone was incredibly kind, patient, understanding, and professional. They listened to my concerns without making me feel uncomfortable and genuinely cared about making sure I left satisfied. Sarah did an amazing job fixing my nails, and I absolutely love how they turned out! She took her time, paid attention to what I wanted, and made the entire experience so much better. I was super happy with the final result. They also generously gave me a $50 gift card, which was completely unexpected and unnecessary, but it says so much about how seriously they take customer satisfaction. Mistakes can happen anywhere, but the way a business responds truly shows its character. Posh went above and beyond to make things right and demonstrated that they genuinely care about their clients and are always striving to improve. I truly appreciate how respectfully and professionally they handled everything. Their entire staff was so welcoming and kind, and I will definitely be returning. I highly recommend Posh—not only because I now love my nails, but also because of their outstanding customer service!

• CC

  Cadence Cook2 months ago

  Just tried out this place. I’ve never been here before and they actually let me come in 15 minutes before closing. Very good customer service. After I was done I did see some flaws and wasn’t satisfied . They were a little bumpy. The design I wanted was not symmetrical so I called and the owner and he was super nice and he let me come back and have them redo my entire set. No charge he even gave me a little gift certificate. I’m so thankful they let me come in and they were very understanding. Highly recommend and everyone was super nice about it. The pictures below are the redos. They did AMAZING! Thank you guys so much.

• HH

  Heather Harper7 months ago

  I've been coming here for the past few months and had a great experience each time. I've tried different types of colors including the cat eye ones and it always came out very nice and pretty. Very minimal pain though. I kind of have a high pain tolerance but it's never really been that bad. I enjoy coming here often and continue to do so. The staff are also very nice each time.

• AM

  Ameray Martinez6 months ago

  I got my nails done here, and not even a week later they were already falling apart. The customer service was poor, it took two hours, and I paid $106. The salon also felt dirty and had bad ventilation. I scheduled another appointment, and they said they would fix them for free. When I came in, I waited 20 minutes before anyone acknowledged me. At that point, I asked for a refund. The owner came over, pushed his employee aside, and said she didn’t speak English, which felt very degrading. When I went to the counter, he said he wouldn’t give me a refund unless I took down my bad review. I felt manipulated, but I took it down to get my money back. After that, I went to a different salon and got my nails done for cheaper and much better quality. I’ll insert my pictures down below left side posh nails right side classy nails