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- TPTommy Pardo4 years ago
Blew an air bag on my trailer rear axle. Called Outkast and Mike answered the phone. Asked if he was available for service as the other 5 places I called were booked out for 3 weeks. Mike told me to bring it in and they took care of me within 2 hours time. Thank you Mike for your quick service and understanding!
- MBMark Bruinekoola year ago
Bronson is liar. Do Not Trust him. He lied to me from start to finish. In which case. Said that he spent a whole day replacing the pig tails at the transmission. Did NOT replace or even repair any part of it. Said that my new transmission was in. I stopped by to see the progress. The old transmission was in the garage and hadn't been shipped yet. To be rebuilt by Hansers Transmission in MT. Bronson also said that he got me a 5 year warranty. Nobody offer's a 5 year warranty on Transmissions. That I can find anyway. Left all but 1 bell housing bolt's loose. Broke the flex plate coming to pick me up. Got extremely rude once I confronted him about the vibration that was so hard that the dash was bouncing around about an inch. Brand new motor. Brand new transmission. It didn't have a vibration at all when I dropped it off. Had to argue with him about the torque converter and flex plate bouncing up and down about an inch. He tried to argue with me about it. I took the truck home and found the Bell Housing bolt's loose. The owner Mike Rathburn made him replace the flex plate. After about 5,000 mi the front pump shaft broke and left me and my woman stranded in MI. He hasn't responded to my calls since I picked it up. So I paid $6,000.00 and change for a transmission I only got 5,000 mi with and now needs to be rebuilt again... Please reconsider your choice for a repair shop. Unless you don't have to deal with Bronson. My experience was horrible... And am still paying for it. Literally and mentally...
- PLPaul LeBrun5 months ago
Charged me and repeated the symptoms I told him about. Couldnโt find the issue with my driveshaft vibration.
- BCBen Ca year ago
This has been the best auto shop experience i have ever had. Mike is an amazing mechanic. Fast, professional, with quality work. 10/10 would recommend
- JBJamie Bennett2 years ago
We are so grateful to owner Mike and the staff at OutKast Repair for getting us back on the road. Our camper van died on the highway outside Williston and we were towed to Outkast Repair by AAA. We spent the night in their lot, with their permission. They are a busy operation in a busy oil boom town, but they empathized with our situation (en route to a wedding in Calgary) and upon opening in the morning immediately focussed on what ailed the van. Technician Hayden quickly diagnosed it as an electrical problem and honed in on the culprit - the ignition coil. Parts were ordered, Mike did the installation and we were back on the road by noon. They were so kind and helpful and the price was more than reasonable. Thank you OutKast Repair for turning a very inconvenient situation into a good news story! All the best! Jamie and Paula. (Toronto, Canada)
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