Once Upon a Child

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• BZ

  Brittany Zizumbo2 months ago

  The first time I've sold there the lady was super nice . We had a very nice experience. However, we went there today and a different lady buying in the items was extremely rude. Not only to us but the lady before us. They needed swings and walkers as posted on their board. We brought in two pretty much brand new swings and were told they needed to be washed. Fine, understandable. We took them home and washed them all up. Brought them back for her to put a huge stack of books in the swing to make sure it works. It did. For her to turn around and turn one away for missing the Infant insert. Which again.. understandable. But then tells me for the other swing and walker I'd get $26. Complete waste of my time. And honestly if the lady didn't have such attitude and a rude demeanor about her I would have let them go for that price. But nope. Will not be returning. Also there was a young man working he was very pleasant, welcoming and friendly. This is not a bad review on the whole store in general more so the rude lady taking in the items.

• ME

  Marcus Empeya month ago

  We drop clothes off to donate and then we buy new clothes all the time. Today We drop the clothes off and they tell us 6:30 we will get a call. we forget the time and come back and ask how much longer do yall think. And the lady with glasses and brown hair states “We told you 6:30” I understand it doesn’t look crazy but the way she made it seem. It was the attitude of Maybe if you listened you wouldn’t be asking. Secondly I don’t understand the difference from rolling and folding. Especially when I know how I packed the container and the only thing rolled is pants. When I raise this question i get immediate attitude and get told that rolling allows you to pack more into the container and we can’t lift it. Yet lifts the box to give it back to us. Then states well sir. we aren’t the military so we don’t do the rolling. How do you know if i’m in the military. how does that even relate to rolling or folding. just extremely disrespectful and terrible for business. Me and my wife has spent a lot of money there and we never will spend a dime there again.

• MR

  Megan Reynolds6 months ago

  Everyone was very friendly! Sometimes when you go into a store it feels awkward or employees don't care, this was not the case. Employees were so helpful and made really nice conversation with me. I wasn't having the best day today but small acts of kindness, even just conversation go so much farther than you think. I'm also over the moon with what I purchased and the amazing prices. Thank you!!

• SB

  Sandy Botha3 months ago

  We love this store!!! Have to stop by at least once a week and i always walk away with amazing affordable finds! Most of the staff are really friendly and helpful! Thank you!!🫶

• E

  Emily8 months ago

  I guess I didn’t really understand. I brought in a full tote of very nice clothes. Ones my baby didn’t even wear much. They hardly took anything. I get some of the clothes but I just didn’t fully understand why they didn’t take more when they call themselves a second hand. The girl I felt with was very nice. Well turns out as I heard from multiple people that they really have to know you to be willing to offer you something good.