Meg-a-Latte

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• JW

  jaeda waydaa month ago

  It really feels like everything has gone downhill with Meg A. I’ve been coming here for over a year after finding out about it through some college friends. I used to come pretty often because it’s so close by, and I genuinely loved almost everything on the menu. I stopped coming as often because I was trying to avoid ordering out, but over the past few months I’ve been coming more frequently again, and almost every time, whether I order in person or through DoorDash, there has been something wrong with my order. I’ve been ordering the same drink for over a year, so I know exactly how it’s normally made. I usually get the creamy smoothie with a vanilla base. Recently, though, every time I’ve ordered it, it has tasted like coffee. I obviously don’t want that when I’m ordering a smoothie. Today I finally decided to speak up and let the employee know that my drink was made incorrectly. I explained that I wanted the vanilla base, NOT the vanilla latte base. She told me that she had made the drink and that was how it was supposed to be made. I tried explaining that I’ve been ordering this exact drink for a long time and that it definitely wasn’t the same. The difference was very obvious. The drink I normally receive has a pinkish hue with visible vanilla bean pieces. The one I received today was completely brown and tasted strongly like coffee, which makes sense if it was made with the latte base instead of the vanilla base. She did offer to remake it, which I appreciate, but what frustrated me was being told that the drink she made was correct when I was specifically ordering a customized drink and knew that it wasn’t what I had ordered. The wait times have also been consistently long, usually around 15 to 30 minutes, which is especially frustrating when the order ends up being incorrect anyway. I’ve also noticed that the prices have noticeably increased while the quality of the food and drinks has gone down. Things just don’t taste as good as they used to. I also can’t help but notice a difference in the service. The older employees always seemed to care more about the quality of the food and making sure customers were happy, whereas lately it feels like some of the newer employees just don’t care as much. I normally don’t complain or speak up when it’s something so small but after repeatedly having issues with the same stuff over and over again, I finally felt like I needed to say something. I really used to love coming here, which is what makes the recent decline so disappointing.

• KV

  Kody Vaughan2 weeks ago

  I go here everyday, today we were ordering our usual lotus teas. They had to change the co2 so it took like 10 minutes longer but they offered refunds and replacements. Once the replacement was done they gave us a gift card for the wait. Really appreciate the lighting and how nice staff is. Drinks are also always delicious.

• AP

  Annie Pham7 months ago

  I honestly don't understand where these bad reviews are coming from. Today was my first time here, and I was highly impressed with the staff! Everyone was so friendly and on top of the orders. This is one of the best caramel macchiatos I've ever had! AND the toast had the perfect ratio of Nutella to banana! If it wasn't out of my way, I would totally make this my daily morning stop!!

• HB

  Heather Burnley2 years ago

  Everyone is looking for a coffee place but this locally owned staple is an absolute gem! The food menu here is the best part! Biscuits and gravy, pizza, avocado toast, muffins, parfais, smoothies, egg bites, or oatmeal... they have the best of every coffee house in town. The coffee was excellent and the macaroons were soft and crisp. My absolute favorite place now! To top it off, 32 oz is their largest size and there is a kids menu. Enjoy, Minot!

• BL

  Better Left Said6 months ago

  What can I say? It’s Mega-A-Latte! Iykyk! Always great coffee and service. Their iced hibiscus tea, protein frappe, and oatmilk lattes are fantastic. The atmosphere in this particular branch is a bit cramped so I’ve never enjoyed hanging out here, but the drive-thru is convenient. Their pesto Mac and cheese should be banned - it’s way too good!