Les Schwab Tire Center

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• CS

  Chelsie Strobela month ago

  Known for charging customers for disposal of their tires even when you keep your old tires. Then was told they couldn’t refund me for that service even though I did not receive that service. Only after I called two other locations & asked them, I was told they should absolutely not have charged me for disposal & I should get a refund, so I went back to Williston location and told them what I was told, did they give me a $20 refund for 4 tires. Not to mention they scratched my tailgate on my $100k truck because they had the yellow chain rested against my tailgate, then when they went to put tires in the bed, they put the tailgate down with the chain still going across, damn near broke the chain. When I asked to speak to management, he acknowledged they should’ve taken the chain down before opening the tail gate and/or pulled the truck up further so the chain wasn’t even touching the truck to begin with. No apologies or anything though.

• KK

  Keith Kinney2 weeks ago

  DO NOT TAKE YOUR VEHICLE HERE! I went in for a quote on a brake pad replacement and the man at the front counter was telling me that with every brake change you have to change the calipers and turn/replace the rotors. Brake calipers are not a wear item and only need to be replaced when they fail. Rotors only need to be turned when they are gouged and replaced when below minimum thickness. This shop is a prime example of why mechanics get a slimy reputation. Your dishonest and manipulative practices make the industry look bad.

• K

  Kima month ago

  Dalton(sorry if I spelled wrong), he is great. We have took out semi in there several times and luckily got him. Would recommend this young man to anybody. As long as he is there will continue to use them.

• CS

  C S4 months ago

  Hour and 20 minutes for someone to start on two truck tire patches. Called ahead and they said they weren't busy. Was only truck there. One tire still leaking. Great price Received a response. Apparently didn't read my review or comprehend it. One tire is still leaking.

• ED

  Eugene Davis8 months ago

  Absolutely fantastic experience- attendant ran to my door through a snow storm to welcome me, holding the door to the newly built store and thanking me for coming to Les Schwab. ND is a wonderful place with truly salt of the earth people but this level of detail, professionalism, and service elevates even that standard of people taking care of people we are already accustomed to here. I came in for an oil change - they rotated my tires for free, brake inspection for free, air pressure check & let me know I needed shocks- even showed me pictures & explained why so I knew they were being honest about it. Yeah the price is high for the repairs I needed but everything is expensive these days. With that in mind the warranty they offer & all the new stores across the state - I see real value… I’ll be getting an appointment for all (4) shocks to be replaced after this experience. Your approach, hard work, and training paid off guys - I’ll be telling many others about Les Schwab; great job & welcome to town, it’s great having you here!