Ko Storage

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• AC

  Aden Clark5 months ago

  Worst customer service I have ever experienced. Rented unit online and when I got to unit found out I was unable to get my trailer in the facility to unload. I never even opened the door. Sent email after email stating I didn't want the unit and would pay the first month but I couldn't use it. Next day code to get my lock off would not work. They are still charging me for this unit after several phone calls to a call center where the people don't speak English. And emails after emails that now say undeliverable. Had to stop payment 2 months now that they continue to say I owe because I have a lock on but won't give me a code to get in and get my lock I hope nobody does any business with this place and finds a local business that actually has employees in Minot.

• CB

  Crystal Brandvold3 weeks ago

  Samuel did a wonderful job walking me through my questions and informing me steps to view unit prior to rental.

• AC

  Adam Cogdill2 months ago

  Clean, well maintained facility with easy parking and convenient secure building access. Management has been responsive to concern's when they've come up.

• MS

  Maxim Sementsov10 months ago

  Unfair business practices. They increased my rent after two months of renting. When I looked online, they kept old pricing for my unit. It seems like it's common for them to increase your rate after a couple months of renting. I would not recommend this place.

• CM

  Cody Murphya year ago

  Price increase from $144 to $204 a month after 3 months. The move in was easy but I do not like the deceptive price increase. Looking at other reviews, this seems to be their business practice. If you are always raising the prices, let people know the price will increase after 3 months.