Keycare Pharmacy

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• RC

  Rachel Cohen5 months ago

  Every pharmacy was out of my medication causing me to get extremely ill and this pharmacy had two manufacturers and they put it together very fast and they're just wonderful. Everyone who works there is incredibly kind and tries very hard to accommodate everyone. ❤️

• SG

  Sultan Gris11 months ago

  I live an hour out of town and had a Dr appointment and a couple other errands and have to leave town at a certain time to pick up my child. I call them an hour and 20 minutes before I arrive so they will have my prescription ready when I get there so I don't have to wait too long because I don't have time to waste. They said they were working on it and then when I got there I had to wait another 20 minutes because they hadn't even started on it yet and made me late for getting my child. I do not recommend this place if you do not live in town and don't have time to wait, they are very very slow. Every other pharmacy I have ever called an hour before I get there has it ready when I arrive.

• AC

  Andrea Crackel2 years ago

  Key Care has been filling my prescriptions for at least 20 years. They've had my back. Some things to know: 1. They now have to share with the pharmacy at the Trinity building. 2. There is a nation-wide shortage of pharmacists. Students working toward their pharmacist degrees are now helping. 3. The staff is phenomenal. When I've had to transfer prescriptions from other pharmacies or vice versa, they've taken care of me. 4. Give them a break - this is a smaller pharmacy and are doing a lot of things for a lot of people. 5.Everything will not be perfect. They are working with whatever resources they are given. If you're not sure if your prescription is filled - call ahead of time. Thank you Key Care. Thanks for all that you do!

• KR

  Kelsey Rusch3 years ago

  I don't know what the other people here are talking about. Granted, I'm fairly new to this pharmacy, but I've been on Rx meds for 15 years and of all the different pharmacies I've dealt with in that time, this place is one of the best. They have good hours and have always been very friendly towards me! On top of that, they're the only pharmacy that has consistently had one of my medications in stock this year when every other pharmacy I called was completely out. This is the first month they didn't have that medication for me right away, but it's getting shipped in to them today; I only had to wait 24 hours. Yes, when they get busy, there can be long wait times. But they've always treated me well, even when I was there to pick up antibiotics for a tooth abscess and I was in a ton of pain and more than a little cranky. Now, the overall Trinity hospital system is horrible and I will never again visit one of their clinics or hospitals unless it's a life-or-death situation, so please do not consider this review to be in any way positive towards Trinity overall, but this specific pharmacy is great, and I'm happy to have access to their services!

• AB

  Amethyst Blackstone3 years ago

  I have been with this pharmacy for over five years. It takes multiple days or up to a week to get a single script filled when it is sent directly from the Doctor’s office. It takes upwards to even a few days when you ask for a refill online and than they are not even One on the weekends, because any decent staffing that they had they could not retain. I do not recommend this pharmacy and when I am off work Tuesday I will be transferring my script elsewhere. I have tried to give them the benefit of the doubt that they were just having normal problems, but this is beyond ridiculous. As my psych said, my script should have been filled the SAME day not two days+ later since they are a Trinity Office. I have also had my pill counts off and they have turned around and accused me of incorrectly taking my medication multiple times. Do NOT get your scripts filled here.