Journeys

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• WL

  Warren Leea month ago

  Monday 10/12/2026 at ~6:20 pm is when I arrived at the store. I was looking for vans or chucks for the gym, saw some that fit the bill. However I decided to take my money elsewhere due to the lack of customer service. The young lady behind the counter never said a single word the entire time I was in there as she was occupied with her cell phone. We even made eye contact and she went back to her phone. She had time to laugh at her phone but not greet customers or ask if any assistance was needed. No worries, I went down mall and grabbed some shoes from another store.

• JF

  Joe Futoa year ago

  The manger in the Bismarck ND store was very helpful and I look at some DVS shoes and got them. Do to size and not having size i ask for she brought out multiple different options for me to try. I was off on my size and she had the right size in the ones that I want. She did a very good job

• TF

  Trapboi Fuse3 years ago

  They got kick up all over this place, nice ppl clean store

• RH

  Rylee Heck5 years ago

  We bought 2 pair of shoes today.Zach was fantastic!! My grandson is 9 years old it is very hard to find shoes that fit him properly. Zach brought out a bunch of shoes tell he found the ones that fit him correctly. He is fantastic at his job and customer service. We will be buying all his shoes here from this point on and I will be telling everyone about the great service we received today.

• I

  iBain3003 years ago

  As I walked inside the employee sat behind the register, never looking up from his phone. I was inside for about 10 mins & at no point was I acknowledged. When I realized I wouldn’t be helped, I walked over, greeted him & asked if he had a particular ugg in stock. Before I could finish the question he said “Nope”. I must’ve been interrupting his busy schedule. Customer service at this location was nonexistent.