Integrity Auto and Diesel Repair

No reviews yet. Be the first to share your experience.

• FM

  Frandella Martin5 months ago

  Upon calling and setting up apt to completing the work required in my Volvo CX60, the time it took to complete, I was completely satisfied and grateful for the staff, mechanics being thorough with my vehicle inspection and maintenance with my vehicle! All and all 10 stars for the crew who do it all with integrity! Will be back for more normal maintenance and know it's being done correctly and keeping me safe on the road with all my travels !! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

• KD

  Kody Dubois2 months ago

  If you are from out of town and don’t know what auto shop to take your vehicle to this is the one they are very honest and reliable they could have over sold me on several issues but didn’t could have up charged me but didn’t and even come in under original bid great people and wonderful service

• ND

  Neil Dorval7 months ago

  We brought our pickup in because of a noise on cold start and also asked them to check the AC system. When we dropped it off, the AC was working fine—we were using it regularly. When we picked the vehicle up, we were told the AC compressor had failed and needed to be replaced (quoted around $1,400). This was surprising, since it was working properly before the visit. We were also charged about $180 related to the AC system. In addition, they replaced the alternator, bringing the total to $830+. However, the very next cold morning, the same noise was still there—meaning the original issue was not fixed. We brought the truck back, and it turns out the problem was actually an idler pulley for the belt, not the alternator. Despite this, they left the new alternator on and still charged us the full amount. To make matters worse, they would not restore the AC system to the condition it was in when we brought it in, even though it had been working before. When we asked reasonable questions about the repairs and charges, we were told they no longer wanted to do business with us. Overall, we paid over $800, the original issue wasn’t properly diagnosed at first, unnecessary work was performed, and we left with a worse AC system than we started with. Very disappointing experience.

• GM

  grayson mills9 months ago

  Integrity Auto: Zero Accountability, Maximum Deflection, and After-Hours Chicken Calls Dropped my truck off for scheduled maintenance. The work itself? Fine, eventually. They dragged their feet and kept it way longer than quoted, but whatever—the job got done. The real problem started the moment I picked it up: service airbag light on solid. They admitted it wasn’t illuminated during their initial inspection. Drove it home, parked in the garage, and immediately noticed a fresh, deep dent in the front bumper—severe enough to rip a big chunk of spray-on bed liner clean off. That dent wasn’t there when I handed over the keys. Called them first thing the next morning. I was upfront: yeah, there’s some older wear on that side, but this new dent? Not mine, not before drop-off. I wasn’t even asking for bumper repairs (replacement already ordered). All I wanted was them to diagnose/fix the airbag light that magically appeared on their watch. Their response? A phone call placed after closing hours— conveniently timed when they knew I couldn’t storm in or make them face me in person. Classic dodge. They told me the light isn’t related to anything they did (okay, accepted). Then came the sleaze: the manager proudly announced he “reviewed 6 hours of security footage” (out of the 168+ hours my truck sat exposed on their lot) and saw “nothing.” Instead of a neutral “we don’t see it on tape, sorry,” or even “maybe it happened here but cameras missed it,” he straight-up accused me of bringing it in damaged. Gaslighting 101. I never cared about the bumper—I’m actually relieved the light wasn’t their fault. What I can’t stomach is a shop that turns on a loyal customer with baseless blame, refuses to take any responsibility, and then bans future service like I’m the problem child. Integrity Auto? More like No Integrity Auto. They’ll take your money, hold your vehicle hostage longer than necessary, damage it (or at minimum allow it to be damaged under their care), then hide behind cherry-picked footage and after-hours phone calls to avoid owning up. Accuse the customer, deflect, dismiss, repeat. Steer clear. Take your business (and your dignity) somewhere that actually values both. 0/10. Must be nice to be in the position you can afford to alienate customers and those they have referred to them.

• CC

  Chris Cordova12 months ago

  These guys know their stuff! They helped me fix an electrical issue(Trailer Plug) and some suspension. They were quick, timely and professional. They are great with communication. Their office guys awsome to work with as well. I've come here before and have had awsome results. Thanks 2021 GMC Sierra 2500 AT4