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Contractors And Home Improvement📍 Minot, ND

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Contractors And Home Improvement

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3.2(22)
  • ZH
    Zoey Hardt10 months ago

    Terrible experience. This company wasted an enormous amount of our time and caused major delays with zero accountability. We were led to believe our project was moving forward, had multiple conversations, and were repeatedly told things were “in progress.” Months went by with no finalized contract, no clear bid, and constant reassurances that everything was being worked on. Meanwhile, we were effectively strung along and discouraged from seeking another contractor. Eventually, they pushed timelines back due to taking on other projects, and then ultimately backed out altogether—after we had already invested time, energy, and planning based on their commitments. By the time they pulled out, it was far too late to pivot easily, setting our project back significantly. Communication was poor, expectations were not managed honestly, and it became very clear that unless your project is extremely large or high-dollar, you are not a priority. That may work for them, but it should be communicated upfront instead of wasting clients’ time. Unprofessional, unreliable, and incredibly frustrating. I would not recommend this company to anyone looking for dependable communication or follow-through.

  • S
    Sarah10 months ago

    Months of wasted time with no finalized contract, no clear bid, and constant delays. Ultimately backed out after prioritizing other projects, leaving us set back significantly. Poor communication and very unprofessional. Would not recommend.

  • MW
    Megan Ward2 years ago

    Very bad experience with this company. We had a meeting with them and they took on our project and said they would start in April 2024. Had us going out and pick out our products which we did. Then got contacted end of February that they would need to push out the project to August due to them getting other contracts signed ahead of ours. Yet we still had no contract and no bid. The whole time they were telling me they were working getting our contract pulled together. Then today 04/09/24 was notified by the man we were working with that they won larger projects and backed out of our project last minute. We were strung along for 3 months and could have been looking for another contractor. Instead he has likely delayed our project a whole year. Very poor communication. Not a good experience at all. Not very professional in my opinion. If you are a person looking to do a large home addition that wont be $1 million then I recommend looking elsewhere as comments were made to me that our project isn't a million dollar project so wouldn't be a problem. The project is a lot of money for us but not for them. Very unhappy and will never seek to work them again.

  • MH
    mark hoffman5 years ago

    From the initial meeting I felt comfortable with Hight. They were straight forward, professional and completed the job on time and on budget. I will be using their services again soon.

  • KP

    Hight is a great company to work with. They care about your end product, money spent and how long the job takes. They always leave behind great work!

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