Great Plains Restorative Services

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• CB

  Carol Bullingera year ago

  Jack was detailed in his work. He installed the stair lift correctly and was very instructive on operation and safety features. Very happy with Jack and GPRS

• SJ

  Scott Johnson11 months ago

  Very humiliating worst customer service I’ve ever experienced, I also feel they’re in violation of the Medicare supplier agreement. When I asked to exchange the right size pieces for my CPAP machine, they said it was past 30 days even though the notice when they mail it out has no disclaimer and told me why should I care the insurance pays for it? And then Leanne “ Supposedly a manager”told me if I went to Walmart, would they do it? In the last two years, this place has become really disgusting and rundown with their customer service. People in Our community deserve much better.

• JB

  Jim Ba year ago

  Let me start off saying, I have been going to Great Plains for about twenty years. The last two years have been a real hassle since St Alexis divested of this place. Today was the final time. I transfered all my records to another provider. First, I walked in and felt uninvited in the waiting area. Then when it was my turn, I handed the lady my prescription. The next thing I was told was the prescription wasn't any good without detailed notes from the doctor, in a condescending manner. When you have a choice, you don't have to put up with BS from a receptionist. No wonder the lobby is mostly deserted. Customer service with a smile is definitely lacking.

• MP

  Mary Prochnow7 months ago

  We were very pleased with the service and installation of our new stairlifts. My husband had broken his ankle and after rehab, he needed to be able to come home and his bedroom is upstairs and our walk in shower is in the lower level of our condo. It is a very welcome addition to our condo. The two service men did a great job installing them. Asked all the right questions and answered all of ours. Thank you, Jack and Christian. Dennis and Mary Jo.

• CL

  Cathy Logosza year ago

  The staff and employees were very helpful and professional. Installation of mobility scooter and lift equipment was completed within a couple hours. Staff took time to give detailed instructions on how to operate and use the lift as well as the scooter. We left feeling 100% confident in helping make our lives more mobile! A big Thanks to Christian, Jack, and everyone at Great Plains!