Grand Hotel

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• JJ

  Justa Jer2 weeks ago

  The room i got must have been on the list for remodeling. It was dated and looked well used. Strangely I had no cold water. Everything out of the tap was warm or hot. Even the shower. The pool was closed, the main restaurant was closed and my microwave didn't work.

• B

  Bethanya month ago

  I was here for a conference for work. The entry area / main lobby were great, as were the conference room area bathrooms. The rest was far from good. The elevator smelled of old vomit and must, the hallways smelled musty and gross, the hall leading from the conference area to the side lot reeked of dust, and the rooms were super outdated and gross. My room was the best out of those I spoke to. The curtains are likely from the 70s (gaudy and gold), the furniture was probably 80s, and my microwave literally had 90s font on the buttons and gave off a weird smell after 30 seconds. There was a dead spider in the bathtub (probably been there for a while) and some kind of gnat / fruit flies in the room. The bed was super uncomfortable and had a completely dead spring in the middle of one side. Maintenance had to come remove my lock and flip a switch in it so it would lock (it was reading the deadbolt position wrong). And the shower curtain looked like it had melted in the dryer at some point. Other people I spoke to had it much worse. I know they're renovating, but they need to start by carpet cleaning and updating small things like the window treatments (a nice maroon would match the signage and cozy up the rooms a bit), shower curtains and shower heads, and modernize the furniture with new hardware (pulls and handles). Replace the sheets and towels, as they have a stink to them as well. I know Minot water is the worst, but adding a filtration system would help that as well.

• MD

  Melynda Drabiuk3 months ago

  Called and booked 2 rooms as could not book online. Arrived to find out it is under renovation, pool closed, restaurant closed, lounge closed. But when we called Nothing Was Said that there was no amenities open. Thank goodness we did not pay for our rooms. We cancelled the reservation and went elsewhere. It was even the same guy at the desk that we spoke to on the phone. Very disappointing. Thankfully we were able to get a room at the Best Western.

• LH

  Logan Hanneman5 months ago

  Hotel security was extremely rude and aggressive. Came flying at my friends truck and cut us off when we only stopped to check why her truck was making a funny noise then went to leave. We are teenagers not adults treat us like you would want to be treated

• AH

  Alan Howard2 months ago

  The Internet says they serve breakfast, but not any more since their restaurant closed