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- HLHeather Larson4 months ago
07-09-26 Jen & Cody the best parts guys!!! Cody has been moved to the back, so now Jen is basically working 24/7 also she's helping the new parts girl, who really seems to be trying... however, the parts counter was full of customers waiting for assistance and/or pickup, Jen and the new girl running their butts off while the Parts Manager Princess (don't know her name yet) sits in her office with no cares in the world... SO... the days of good workmanship in this young generation of managers is over... JEN, CODY & NEW PARTS GIRL DESERVE BETTER MANAGEMENT... Gooseneck YOU can do better ๐ ๐
- ALAndres Lomeli3 months ago
Very efficient very reliable on time Cooper and the crew were fantastic
- GSGene Spreeman9 months ago
What's dropping off equipment very friendly and professional minded people to assist and very helpful
- RSRobert Stancel4 years ago
Dropped off a John Deere mower for service and they have a belt attached to the mower deck. I picked them over up and offloaded it and engage the mower to see if it were correctly. There was a clunk and the belt came off. I had to go out of town and called three times and ask them to send somebody out to a reattach the belt. After the third call somebody did come out to reattach the belt. I was not there at the time but talk to the service man on the phone who said there's definitely something wrong with the motor and there was a bent pulley. He insinuated I had done something wrong and that was running fine when he worked on it. I told him just to leave it, I'm out $500 but it's a good lesson not to deal with that company anymore. I'm not a big Democrat that gets firm subsidies just trying to get a small piece of equipment fixed. I spent a lot of money there in the past over odds and ends but never bought a multi-thousand dollar tractor or combine. Gooseneck is a big Corporation now and I feel they're just interested in taking care of the big boys
- JDjethro doffizi4 years ago
Got messed around here. I get that they are busy but took 4 days to get them to come and check the combine, each time I called it was always they will be there the next day
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