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- BSBEE STREET2 months ago
I had to go back a couple of times because the product just either wasn't working.I didn't have enough product or it wasn't in the right place. The provider did make time for me to come in again and did treat my places additionally at no charge. So we will see how it turns out! I feel Like that was an act of goodwill I am hoping for a positive result! I went back home and I was kind of feeling hopeful but I opened up my email and I found the most absolutely rude letter from the spa owner. His name is Adam Berger and he is the owner of that salon. The letter basically said: I need to scram, and they did everything right, and I signed a waiver and too bad so sad i'm just out four hundred and forty dollars , and that's the way it goes. Then he said he considers the matter closed and he will not be corresponding with me any more. Like he gets to take my money and squash me. Don't go to this place. I will tell you I have been getting neurotoxin for 15 years or so. And I have never, ever ever ever ever ever in my life had such a difficult time getting my botox, right between my eyebrows, they kept putting it in the wrong spot or they were putting the wrong concentration or it just wasn't getting a good result. The practitioners were very nice and the office is cute, but after $440 and going back-and-forth like riding around on a merry-go-round and then this owner sends me a snotty letter. I can honestly say this was one of the most sad experiences of my life.I never had a sad experience at a days spa before.But now I have. I have never had botox that turned into such a sad experience. FIRST, THEY HAVE MY PAYMENT , THEN THEY INSULT MEI honestly wish I didn't go there. The owner was just so rude. I own my own business as well.And i've had challenging times but I have never , ever ever spoken to a client the way that Adam Berger spoke to me and I will not be forgetting it
- DGDonielle Goodson2 months ago
Maddie was absolutely amazing! I went in for a hydrafacial deluxe and I was extremely impressed. As a licensed esthetician myself I know how a dermaplane should be done, and Maddie has a great steady hand, good technique, and sheβs very thorough. I was truly impressed by how well her glide was and she made it very comfortable and believe it or not, NOT ONE SINGLE NICK. If you ever had a dermaplane you know how important that is. I will be back to see Maddie monthly I found my new Esti Bestie! Thanks again Maddie
- ADAshley DeHavena month ago
I had a great experience with my appointment. The provider took the time to listen to what I wanted, explain the procedure, and answer my questions. I also appreciated learning about other treatments and what each one could help with. I felt comfortable, informed, and never pressured to book anything else. I would definitely recommend them!
- PLPaige Laggea month ago
Iβve had multiple services with Maddie and I canβt recommend her enough. She explains everything, is so knowledgeable, and really gives you a comprehensive plan to take care of your needs. Her and the rest of the GLOW team are amazing!
- SMSheila McNee3 months ago
I have come to love & trust Kasey & Maddie Berger @ Glow Aesthetics. They both are incredibly Patient w me and Honest about treatments that are new to me. I'm an older lady with fair skin and worked in the sun my entire life. Lord knows, I'm a Project!!π«£π We have ventured into Morpheus8 - the changes in my skin tone, texture, and even laxity are dramatic. My expectations stay grounded and my husband is quick to point out the positives! These ladies are so sweet and an absolute Giftππ€π
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