Geek Squad

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• PH

  Patrick Haye4 months ago

  I called simply to get a quote for replacing the battery on a fully functioning M1 MacBook Air. It took two calls and six minutes on the second call to get a human on the phone but she couldn't help me so I was put on hold for three and a half more minutes. It then took one and a half minutes to be told I couldn't get a quote for replacing a battery. I thought companies worked on job standards with set prices for labor.

• DS

  Daniel Sauter3 weeks ago

  Fantastic customer service, Julie took very good care of me and got my computer fixed after a OS crash within an hour of me brining it in. Will be bringing future business here

• SW

  Sharon Wright3 years ago

  False charges to my account. Removed as fraud and reapplied after geek squad confirmed I do not have a contract with them. I will be closing my Best Buy account and all city bank accounts because they do not protect customers. I will never buy or use their services again (Best Buy, geek squad and city bank)

• MC

  Madison C.4 years ago

  I went to geek squad to have my ipad screen replaced. I had an appoint with them and told them the problem while making the appointment. But when I arrived they didn't even touch my ipad and told my to go to an apple store. There is no apple store in the state of ND. For a place that is suppose to be able to repair, let alone the ones they sell to you, your device. they seem to lack the effort in even trying to do so. Don't go here to repair you broken screens.

• RB

  Richard Bogart2 years ago

  Bought the plus membership to fix crashing issues on a rebuilt PC.. it was worth it because my issue ended up requiring me to return- free of charge the second and third time