Gate City Bank

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• AB

  Andrea Butler11 months ago

  I only had the bank account opened for a few months. I needed a local bank to deposit cash to transfer to my main bank. In those few months. I had cash deposited into someone else's account. Not using it often, when I noticed a week later, I had to call questioning it and then it was returned to my account. Then experienced extremely slow service at the Broadway location on multiple occasions. I thought the first few times, maybe just an off day. However, it was about 9 out 10 times it would take over 10mins to do a simple deposit. Needless to say I went to close the account and they didn't even ask a reason why, which I thought was funny. They need to work on their customer service and their efficiency.

• KV

  Kurtis Vaughana month ago

  Zayla was super helpful on opening my checking account.

• SS

  Sam Super8 months ago

  Always quick and kind. Mason was super happy to help and made everything simple while also explaining how everything worked. Thanks man.

• WA

  Whizard Aurora2 years ago

  This branch has definitely gotten better. Don't know if it's new management or what but keep it up whatever you're doing. Great customer service with a smile every time I come in!

• JV

  Jess Vasas5 years ago

  Although I am not a customer with Gate City Bank, they were able to help me with a cash advance since my bank does not have a physical location within Minot. The teller was very friendly and professional. She handled my transaction as efficiently as possible. Another employee allowed me to go into another office that was unused at the moment to count the money before leaving. Overall great service!! Highly recommend.