Fastlane Carwash Minot

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• KA

  Kurtis Anselmi2 months ago

  The most extraordinary care and attention to my vehicle. The employees were all very friendly and very polite. They spent a lot more time spraying the mud, bugs, and dirt off of the truck. Strongly recommended for a good quality car wash.

• MG

  Maritza Garza3 months ago

  Only place in town that can fit your 2500 pick up with wide mud flaps. So if your hubby sends you for a wash keep that in mind! Great job with presoaking to get bugs and dirt out of crevices out too! Staff were knowledgeable and thorough. Definitely recommend!

• SK

  Shelby Kutisa year ago

  Hello, everyone. What I am showing you is pictures of damages of my RAV 2024. Never had any damages on it until I went through their car wash Friday February 14th at 10:51AM. As I was going Through their car wash, I was hearing a hard sound, swiping through the car wash spinners! As I pulled up to the guys to give my rag back, I was politely letting them know “ Hey, I think there’s something that got into the washer spinners somehow that was damaging my car.” The guy said “Oh, you don’t have nothing to worry about this happen sometimes, but there ain’t nothing that can really stick to the spinners.” Of course, my stupid self should have just stopped and parked at the car wash to take a look before I left to do my other duties but I didn’t do that. But this is what happened when I pulled up into my garage and seen these damages.. I called them to let them know. “Hey, I did find damages what can we do to get this fixed?.” because I know they have insurance. They told me to show back up at the car wash and they told me I can fill out some paperwork but the guy said “but there isn’t nothing that they can really do about it because that’s why they have insurance.” Two guys came out to take a look at my RAV and acted like they really cared about the situation and even took pictures of the damages. One of them even mentioned and he said “We have had damages before to vehicles and even worse than mine so it does happen.” Anyways, before I left their parking lot after filling out my paperwork and everything one of the guys told me “if you don’t hear a call back from us Monday then please give us a call back!” and I said of course I definitely will! From number one they are very unprofessional And they really don’t care about your vehicles because I have tried really hard to fight through this to get my vehicle fixed. Monday, I obviously did not call them because I knew it was a holiday and things were going to be closed. So I didn’t hear from them Tuesday, so I tried to call them at least 10 times and they never answered. I did call today and a manager answered the phone and I was basically letting him know that I didn’t ever hear a callback from them and was wondering if they ever heard back from their insurance to see what was going on. Of course he was acting and trying to sound all big and bad and being very rude and said “our car wash wouldn’t do these type of damages and there is no proof that it even happened to your vehicle.” He said “We have your paperwork, but I am not going to send it through because my insurance is not going to cover for your damage because we didn’t do this damage.” He said “your insurance can take care of it and you are being recorded on everything that you are saying.” Basically that is all what I’ve gotten from them. I have been going to this car wash for over a month now because I have been really enjoying them. I wouldn’t make this up and I wouldn’t be lying to them about this. This is very sad and messed up. Now I am left with bebe pellet, looking dense into my car. The sad thing is they probably already found what was into the spinners before it could even get to someone else. My Husband and I take really good damn care to our stuff! Since they are not being very helpful about anything and not taking care of their responsibility, I am now going to post this! ‼️FAIR WARNING TO ALL CUSTOMERS‼️ I want to say thank you very much to the owner, Krista Marshall! You have been very helpful with everything and very caring about my concerns of my vehicle. It’s very rare now these days that someone actually cares about other people stuff and my husband and I appreciate you. I am so thankful that you got ahold of your EMC insurance company to get my vehicle taken care of. I received my check in the mail today and I’m so excited to get everything fixed! THANK YOU!!🙏🏻 🤗

• D

  DiverDeena month ago

  My new truck got a little scuffed up recently in the car wash, but they made it right! They got it fixed and I appreciate that Still the best car wash in town. 👍

• R

  Ryan3 weeks ago

  The wash gets your car clean and the towel dry gets it dry. That’s all I really care about. Thank you to the awesome people drying off the cars.