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- JYJanice Yellow wolf3 weeks ago
My daughter had lost her glasses and broke her emergency pair. So, I called to see what the process would be like and wait time. I was floored when they said they could have them done same day. We came in and my daughter normally hates having to try on glasses or even just browse. But Caitlin came with her amazing personality and made my daughter feel comfortable and at ease. She really made the process so smooth that we bought 2 pairs! The price was amazing! I paid all out of pocket since insurance wasnโt able to cover another pair. For the price of the 2 it was still cheaper than what I paid for the 1 at another place even with insurance.
- BHBrittany Harvie5 months ago
This place is absolutely amazing and sets the bar high for customer service. We needed to get glasses for my grandma in a hurry. The other optical store we went to quoted us 2 weeks. I called Eyemart and they confirmed they had the lenses in stock for her prescription and could do it in 1 day! The technician, Caitlin, was incredibly helpful, so caring and kind to my grandma. She helped pick out frames that were very similar to the ones we had previously chosen at the other optical store. They were able to measure her and create the glasses in less than an hour. My grandma has a terminal illness and doesnโt have much time left, so being able to see with her new glasses right way was very important to us. We also interacted with the store manager, Sandra, and she was delightful. To top it off, they were running a sale and we got a second pair of glasses for free! That combined with the military discount they offered, we ended up paying much less than expected. Iโm so impressed, highly recommend!
- NSNick Sapkaroski4 months ago
Stacy and Sandra were superstars helping me with my glasses. Stacy helped me pick out 2 pairs and made sure they fit properly, adjusted both of them, made me feel welcome the whole time, and even adjusted my main glasses that i got from a complete different company. Eyemart is definitely the place to go. Ive never been treated with this much care from any other place I have been to in the 17 years I've worn glasses. Nothing but friendly faces and class.
- TSTamie Steinman8 months ago
I'm very pleased with my experience at Eyemart Express. I brought in my prescription for single vision glasses & was more than satisfied with their selection of frames! Very good service, good prices & done in less than am hour!
- PLPatricia Leno7 months ago
I have been impressed with the service I received from this store. I have had glasses ordered in the last 2-3 years. I have had free adjustments made on my glasses several times. One time a lens fell out because a toddler grabbed my glasses. Free new lenses! Just recently I took my old pair to have the frame tightened so I could use them as a backup pair of glasses. Free also. Stacy is especially great at customer service. But Iโve had two other salespeople that were superb as well.
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