Enterprise Rent-a-Car

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• RH

  Renda Hanson3 weeks ago

  I have rented from Enterprise many times, and the experience is consistently excellent. The team members are always polite and professional, and they treat every request as a normal part of the job. When I need to change a rental, such as picking up a car early, they make it simple and never leave me feeling like a bother. The cars are always clean, and both pickup and return go smoothly with very little waiting. My schedule is often packed, and I truly appreciate the positive attitudes and the willingness to work around my timing. Thank you for making rentals one less thing to worry about.

• TM

  Toni Mulske4 months ago

  Literally just dropped off the rental car. Had some minor issues in the beginning, no fault of the branch, and no cars were available. When everything was squared away the rest of the process was extremely easy and the customer service was fantastic. I dropped my vehicle off 5 days early and they were prompt to send the return back to my card. Brandon, the branch manager was incredibly helpful and kind and you can tell he really cares about the customers' experience. Hopefully I won't need another rental for a very long time (darn deer) but if I do I won't hesitate to return.

• LP

  Loren Potter3 months ago

  Enterprise did me good. The gentleman that rented me the vehicle here in Bismarck North Dakota was courteous and very helpful in making sure I got the right vehicle for my needs thank you again Enterprise

• MR

  Mic Rhoads5 months ago

  Appointments mean nothing here. I’ve rented from here several times and never has there been a vehicle ready at my appointed time. Even the time I had a promise that they’d be ready because I had a time crunch, they weren’t. I’m not sure why it’s always like it’s a surprise when someone with an appointment arrives. There are several people just sitting at desks and nobody making sure there’s a car ready when people are scheduled to be there. The people are always polite and I’ve never had a problem with a vehicle so I don’t have the heart to give a one star but it’s seriously bad enough (I’ve waited as long as 90 minutes at times) that someone should say something.

• NF

  Nancy Friezea month ago

  When I first came in they were short on vehicles and made every attempt to get me into a vehicle to use until the type I rented became available. Staff is very nice and personable.