Elite Tire and Service

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• LP

  linea peterson5 months ago

  trevor and juliana are both so wonderful! i needed a tire replaced and trevor went the extra mile to order my same current tire brand so they would match since they didn’t have it in their shop! they have such fair and reasonable prices for all they do. he explained everything i would need to know and answered all my questions. juliana was the same so kind and even let me know when my future maintenance appoints would be needed to make sure my car was perfect! thank you so much and to the technicians as well who did all the hard work!

• KH

  Keegan Hammer5 months ago

  Extremely honest and very good pricing. Me and my finance have both gone here for separate things and each time they’ve provided top tier service at an extremely good deal.

• ML

  Maryann Lang7 months ago

  Let me start by saying Tim is amazing! They’ve taken good care of us multiple times now. From the brakes on my car to U-Joints on my husband’s truck. We had a vibration we couldn’t figure out and within a week we went down the list of what it could be to find a solution! They are very respectful and have never made me feel stupid as a woman coming into the shop. They are very reasonably priced, I’ve never felt I was being “overcharged” for services. Thank you so much to everyone at the shop and I’ll be seeing again for our future needs!

• CM

  Connor Martin4 years ago

  Came in to with a few different wheels in mind, they were able to help figure out what fitment would work best. Not only did they call us right back after we left to give us price break downs, but we were also very pleased with the pricing. They got the wheels in 6 days and had them installed and got us out the door in less than 2 hours. Highly recommend!!!

• DY

  Danielle Young7 months ago

  One Star because they “made it right” but not before lying to me about my tire. Came into elite because I had a nail in one of my tires and it was slowly leaking air. After about 40 minutes, this Manager, bald guy, Came to me and said that I had a gouge in my tire and that they patched it but for liability reasons they couldn’t put my tire back on my car. Ask what my options were and I was told I could buy a new tire or have the spare put on. I asked what the price for a new tire was and he went off to figure that out for me. Call my husband and explained what they were saying that I couldn’t have that tire back on my car and what my options were and he came to the shop. He went out to the shop and took a look at the tire and opted to have the spare put on. When he was taking the spare in the rim out to his vehicle, he noticed that there were no scuffs anywhere else on the tire and no scuffs on the rim and that where the gouge had no dirt or anything in it like it had been there for a while. Over the phone, he talked to the counter guy and made the comment that he thought the shop messed up the tire. Counter guy said that if he found anything related to the gouge happening in the shop that he would call because he’s honest The shop put my spare tire on, but not after coming in saying that they couldn’t put the spare tire on because the tire was smaller than the other tires of wouldn’t fit on the rim, something like that . It was literally the same spare that the car comes with and has always been put on my car. At this point, I was questioning the competency of the people that work in the tire shop. Spare goes on and I leave and then my husband calls me back and tells me go to elite they’re putting a brand new tire on for you. Questioned the guy at the counter (who was great) about what happened and he said his manager finally owned up to the mistake. That elite had caused the tire gouge when they were taking it off the rim to patch my nail hole. So instead of owning up to their mistake in the first place, Elite was going to have me buy new tire(s) which were 375 apiece by the way instead of just coming to me and saying oops, we messed up, we will make it right. I was told the manager was new, but you don’t have to be new to know that if you mess up a customers property, you pay for it Played right into the stereotype of why women can’t go to car places by themselves because they’re taken advantage of. I will never take another vehicle here, honesty goes a long way and this business doesn’t have any.