Eide Fleet & Diesel

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• TD

  Tj Dorval2 months ago

  Matt and the crew are top notch. Great customer service. I have been working with their diesel shop for 12 years! They earned my business!

• BA

  Ben Adams8 months ago

  ⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service. I cannot recommend this shop enough. I was flying out of Bismarck to New York for a week when my check engine light came on related to my DEF system. I stopped by hoping they could take a look. They told me they were about a week and a half out and already short two mechanics, but they still did everything they could to help. They even arranged a courtesy ride to the airport so we wouldn’t miss our flight. While we were gone, they kept working on the truck despite being extremely short staffed (eventually three mechanics down). They fixed the DEF system, but during the reprogramming process the truck’s computer stopped communicating and had to be replaced. Instead of letting that delay things, they rushed a new computer overnight so I wouldn’t be stranded when I got back. When we flew back into Bismarck on day seven, I had a voicemail waiting saying the new computer had arrived and they were finishing the programming. By the time we got our luggage and called them, they were already test driving the truck. To top it all off, they drove the truck out to the airport and delivered it to us so we had zero downtime waiting at the shop. Tristan and the entire team went above and beyond at every step, especially considering how short staffed they were. Their communication, customer service, and willingness to do whatever it takes to keep their customers on the road is truly impressive. If you need work done in the Bismarck area, this is the place to go. Honest, hardworking people who take great care of their customers. Highly recommended.

• GM

  Garett McCabe2 months ago

  My vehicle was having an issue that needed attention. Their fleet and diesel manager Matt McCauley worked with me and my schedule to get me in immediately. The work was performed to my utmost satisfaction to get me back out on the road again as quick as possible. Matt is always willing to take my calls (Evan on the weekends) and work with my schedule. I appreciate his professionalism!

• TB

  Terry Blinskya month ago

  Service on my RAM Pickup was great from start to finish. It started with great communication with Matt and continued with the very professional technician sent to do the home service work. I highly recommend this at-home vehicle service if available for your specific vehicle needs.

• BJ

  Brad Jacksona month ago

  Matt McCauley was awesome to deal with for our RAM 5500. He facilited service, collision, and tire needs and was extremly responsive and went above an beyond for our crew.