Eide Collision Center

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• JE

  John Ea year ago

  These guys are awesome and are pros that care. Was traveling from Great Falls Mt to Grand Forks ND and hit a large bird on my windshield. It was bad. These guys got me in my the time I told them I was going to be there. They replaced my windshield and I was on my way 90 minutes later. These guys showed a genuine concern. Very good crew. Thanks

• BF

  Brayden Fuchs2 years ago

  This body shop is not where I would take a brand new $80,000 Lincoln again... My car was damaged in transport and Eide Lincoln obviously had the repairs done at their body shop. The painted parts were not great. The mirror has specs of dirt in in and the front bumper valance is already peeling. They also damaged two interior trim pieces and REFUSE to make it right. When I picked my car up it was nasty too. So dirty inside and out. Can't get answers or replies from anybody. The car had 800 miles when it was brought in for the repairs. This is not the Lincoln experience I thought I would be getting. Will be reaching out to Lincoln Concierge...

• AP

  Amanda Pudwill2 years ago

  If I could put zero stars I definitely would. The day after our recent hail storm that dropped golf to softball size hail on our vehicles I took our Explorer to the Eide body shop in Bismarck. They said that they would get it in right away and get the estimate done and to the insurance company since we had a hole in the roof from where the moonroof was shattered from the storm and it would take up to 3 weeks to get the glass from Ford. Two days had gone by and still no word so I called and I was told that they didn't have my car there( i was the one who dropped it off and took the keys inside), I explained what my car looked like and where I had even parked it, he still continued to try and tell me that my car was not there. At this point I tried calling Jesse the GM several times and left him a couple of messages and still haven't heard from him a week later. After 3 days of my car being at the body shop and them doing nothing to get any of the water or moisture out of it I finally had an estimate and I was told that it was submitted to my Insurance company, I was also told that the glass was cleaned up and that they had put crash wrap on the hole in the roof. I looked over the estimate and it was a little over $6,000 I waited to hear from my Insurance company about the repairs, the estimate that Eide has sent to them was only for the roof and the glass for the moonroof which was a total of $897.63 excuse me what about the dents on the rest of my car?????? Not only did I get the run around here when I got my car back it had more damage than when it when there. Both of the doors on the drivers side have big scratches on them, I'm guessing it is from when they put the crash wrap on the roof and they were leaning on the side of the car, I still have loose glass falling and sliding around on the sunroof shade, apparently I shouldn't have taken their word that they cleaned up the glass. My family has bought numerous vehicles from Eide over the years and have used the body shop a few times and have never experienced anything like this, this place has gone downhill and I won't be taking anything to them to be repaired.

• TG

  The GodFather2 years ago

  Great customer & vehicle service at this location. Mark Schmidt is a great manager to work with. Work done on time and prices are competitive.

• SJ

  Sarah Juergens7 years ago

  The guys were great to work with.