Dr. Aaron D. Johnson, Dmd, with Bismarck Smiles

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• KC

  Karen Cossette3 weeks ago

  When my husband came in for a scheduled cleaning the end of July, they told him he was not at the right building. After more back & forth, he was in the correct business at the correct day and time. I went for a cleaning & checkup August 5. They took X-rays & (didn't do the cleaning) scheduled an appointment for 10/19/2026 @ 2pm. We discussed sedation & they told me to just call before my appointment. We also discussed the importance of getting the work done so I can get a knee replacement. I was being proactive, rather than forcing impossible timelines after making my surgery appointment. I called 10/15/2026, got voice mail for another dentist. I left a detailed message with my name, date of birth, phone number and reason for calling. When I hadn't received a call back by Friday afternoon, I called again. I got the other dentist, was informed Bismarck Smiles was closed Fridays, but they would pass along the message. They were unable to find the message I left Thursday. I called at 8am 10/19/2026 and got the other dentist again. I waited and called at 9am. I finally got Bismarck Smiles. They said I had no appointment. The gal acted like I was making the whole thing up. They had not received any of my 3 messages. I went to their office to show them my appointment card & ask how they could fix it. Dr. Ritter came out and "didn't like my energy." Now I have to find a new dentist after going to this place for 30+ years. This business is no longer Dentist owned or North Dakota owned. This place is VERY unreliable!!!

• AS

  audrey schweitzer5 months ago

  i was super impressed with the phone call and service i got here. i was lucky enough to get in same day (thank you cancellation!) and able to fill out paperwork online prior to arrival--there's a lot. karsey (sp?) is a fabulous hygienist and had time to review my paperwork prior as well. also had time to chat about my whole mouth. lovely appointment, 1.5 hours standard and required, tbh. met the doc; chill dude. i'm also not afraid of dentistry, so take this with whatever salt you need.

• RG

  Rick Germaina week ago

  Very nice to get me in last minute. Also real friendly and willing to work on plan with me for future care to meet my needs.

• MF

  Michelle Faris7 months ago

  This team is Amazing!...from the young lady behind the counter, to my hygienist Karsi to Dr. Ritter!! Everyone was gentle, kind, helpful & informative...I was treated like the only patient they were concerned about. I would HIGHLY recommend Bismarck Smiles for those looking for a positive dental experience!!

• BJ

  Bethany Jordan2 months ago

  I have major dental anxiety, and literally everyone at this office from the second I walked in made me feel instantly calmer. So so glad I found them!!