Creative Property Management Inc

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• JC

  Juan Castillo7 months ago

  Genuinely, do not rent from here. The move-in process is easy, but once you move out, don’t expect to get your security deposit back. It doesn’t matter if you leave the apartment in the same condition—or even better—you’ll still get charged cleaning fees for a spotless unit, painting fees for walls with no scuffs or scratches, and even charges for replacing fully functional light bulbs. The property management also ignores serious resident concerns. I had neighbors whose dog urinated in front of the entrance during winter, where it froze and stayed there. Another resident let their dog roam off-leash and charge at people trying to bite them, and another dog regularly used the area in front of my fenced patio as a bathroom. Multiple complaints were made to management, and nothing was ever resolved. If you need maintenance, expect to wait at least a week if you’re lucky—otherwise, it could be a month or more. I submitted a request for a folding door that was coming off its rail. It eventually fell off and struck my wife in the shoulder. Only after I complained about that did they come the next day, likely because they wanted to avoid legal trouble. Even then, I ended up fixing it myself, and all it needed was a properly tightened screw. Their maintenance is poor, communication is worse, and once you’re a resident, timely responses disappear. There are far better places to live than Creative Property Management (CPM). Avoid if possible. Pics of After move out

• LM

  Liberty Millera month ago

  God, awful to try to pay rent late; they keep adding fees every two days. Basically, it's the 8th, and I've racked up over 100 dollars. Don't mention anything about water and garbage payments in the lease, only an additional $12, which is fine. I've been calling since the 5th to pay rent, but no I can only pay in cash, where I'm spending more money to draw that out since I don't have my bank, and I offered to come in and just pay with a card. Nope, have to do all the extra work to go get cash and come in pay more fees at an ATM. When you try to figure out something like the building code, they say, "idk let me check because we changed it," and never get back to you. Maintenance, yeah, good luck; probably have to call 2-3 times for something to actually change. They just want your money.

• XD

  Xander DeCoteaua month ago

  My leasing agent Rebecca was beyond exceptional at helping me find a place, her customer service and attention to detail made it all the more easier! If you're going in to look for a new place for yourself or your family, ask for her!!

• DB

  Darnelia Bush5 months ago

  Just moved over to CPM and they have made the transition very smooth. Loving the new space. Working with staff has been a good process as well. Thank you CPM! Update. Questionable morals and customer service.

• TF

  Tyson Falls3 months ago

  I had an outstanding experience with CPM to start! From the start, their team was professional, friendly, and incredibly helpful. The booking process was smooth and straightforward, and the property was exactly as described—clean, well-maintained, and reliable. Communication was prompt, and they went above and beyond to accommodate my schedule and needs. Upon exit, these guys are crooked as they come, my unit's lease was unable to be renewed due to the owner's desire to sell the property, i was also told my lease would be voided when we moved ( we were being lead to believe it was to encourage us to keave asap), I was informed in early April they would be doing this, I gave 30 day notice in mid May for moving in mid June, on the site it showed I owed the full month of rent, we paid it and were told it would be prorated, well they ended up pocketing that money plus charging me for carpet cleaning that I had already paid for, after a long stung out process we were finally corrected on our carpet cleaning and a bill we paid, do not rent from these people, they will take you for all they can!