Country Inn & Suites by Radisson, Bismarck, Nd

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• JM

  Jessica Martell3 weeks ago

  I loved celebrating my birthday at Holiday Inn & Suites in Bismarck, ND! Our room was clean and comfortable, and the surprise care packages were such a thoughtful touch that made my birthday feel extra special! The customer service was wonderful, especially Reshab Kumar. He was always happy to help whenever we needed anything and made us feel so welcome. Even with another huge birthday party happening that same day, we still had a great time enjoying the pool, hot tub, and sauna! Thank you for making my birthday such a memorable one! I’d highly recommend staying here, whether you’re celebrating something special or just visiting Bismarck. Ask for Kumar and tell him J-Lynn recommended you!

• RW

  Robyn Wind2 months ago

  Single mom arrived after 10:30 pm with two kids. Room had a do not disturb sign hanging on door. Front desk person told us to just go back - that it must have been a housekeeping error. I refused and asked him to confirm. He was quite rude but did check. He came back to the desk, tossed us the keys and said it was fine. I asked if it was clean and he was again quite rude.No apologies for the inconvenience- just a put out desk person because we wanted to know for sure the room was empty and clean. Any of you still reading this are probably wondering - so was it clean? The tub was not. The desk was not. The floor had a puzzle piece on it. The beds were made, but the bed skirts and sheets were not placed properly. 166 bucks. No refunds after check in. Questionable safety and cleanliness. Rude workers. You decide if this sounds worth it.

• JJ

  Jeffrey Jensena month ago

  Pros- Still a good breakfast selection, pool is clean and fun for the kiddos! Rooms, hallways and such were clean. Overall I’m not a terrible hotel. Con’s- Rooms need some TLC in places. Had connecting rooms and the carpet was missing in the doorway with nails sticking up, broken window curtains, TV not operating properly. Bathroom tiles had black stuff on them. Had a confusion with Choice Hotels and them putting me at a new to company property that they named the same name. Canceled my rooms at that property to come here instead. Manager at desk first quotes me a price $100 more then advertised on the corporate website. He did not want to honor the lower rate on line at first. Walked out and booked through the choice hotel website at the lower rate and then came in to check in. Manager again questioned the lower rate I got, but ultimately agreed to what I had booked online. He was decent about it but it was obvious they were wanting the higher rates for the hotel’s bottom dollar.

• JA

  J. A. Bwood2 months ago

  I can only give 4 stars. My towel seemed maybe not washed. It had a very oily feel to it. They have those typical wafer pillows that do absolutely nothing to support a human head. They have a vending machine, but there's no water in it, only sodas. The hallway was completely soaked by the pool guests with no effort at all to soak up the water, or mop it up, or put down towels, or any kind of traction, or even put out a warning sign. And they have no airport shuttle. On a positive note, the room was spacious.

• MG

  Mark Gjerde3 months ago

  This is a pretty decent hotel that has a couple of things to clean up. There is a nice pool and slide here that is used a lot but somehow they never had enough towels for everybody. The pool closes from 10a-12p which isn't posted anywhere and a worker came in and shut everything down without saying anything and left. I went to the front desk and asked but was ignored by the front desk worker. Very unprofessional. There's also no hooks for towels in the bathroom which was very odd. The Continental breakfast is pretty good and the place is kept clean. The location is also good since it's near major roadways and there are good restaurants nearby.