Clarion Hotel Convention Center

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• ML

  Morgan Laynea month ago

  Worst experience ever. Got to my room after checking in and there had been a full blown party in it, champagne bottles and flutes everywhere, food, and trash all over the suite, and bed not made. They moved me into a smaller room and offered no apologies. The next morning the lock for the dividing door between the room and living room would not open. I asked on my way out for the day to have it fixed. Got back that night and it had not been fixed. I asked to get into my room to get my stuff and told them I would be checking out early. They said they could get me into the room but couldn't do anything about the money if I left early. The maintenance employee was the only employee that treated me decently and apologized for everything. On top of all of it the room was gross, I did not even want to take my shoes off or shower there. I will never stay there again.

• JA

  Joe Arneson4 months ago

  First time here shows a nice pool hot tub bar arcade everything a family wants while traveling little does everyone know pool hours are short "new policy from the owner" Hot tub is unavailable pool is cold kids didnt want to swim. bar closes early with the casino machines even tho it says 11pm on signs!! Along with vending machines being out of order. If you walk through the hotel there is only signs with No doing this No doing that no no no I will not ever stay here again. Feel free to waste ur money. Front desk was great and maintenance guy was awesome that's it.

• CP

  Carmen Pollet3 months ago

  The room was dirty. There was some kind of dark splatter on the wall and there was a fake fingernail on the floor clearly visible. You could see outside around the AC unit. The adult pool had brown dirt or rust covering the bottom. The childrens area water was clean but had paint chips in the water throughout. The breakfast was dry and tasteless. The breakfast attendant was unfriendly and abrasive. It was definitely not worth it.

• JW

  Joseph Walters3 months ago

  The new general manger is awesome. The airport shuttle now runs on 24 hour availability. The beds are comfortable and rooms are clean. The only factors holding the place back is overall age but it is a good hotel.

• JB

  Judy Bohn5 months ago

  Old and tired hotel. Pool is a rust bucket, and dark with limited hours? Closes at 8pm? Breakfast is nothing spectacular, which is expected, but the room that they use for breakfast is dirty and not cleaned daily, as food on the floor on our first morning was still there on the second morning. Would NOT recommend this hotel, much nicer hotels are available.