Chi St. Alexius Health Urgent Care on 43rd

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• P

  Pa month ago

  Casey Totten was amazing! We had a great experience, he explained everything thoroughly and was respectful. After having three prior not good experiences at the St Alexious walk ins on main and 43rd I was starting to understand why they are always empty. But I would most definitely bring my family back to see Casey.

• KW

  Katie Wieland5 months ago

  Came here with my 2 year old son. Fever, red throat and enlarged tonsils. I asked to get his swabbed for strep. The doc refused and said he was just teething. He continued to temp for days. 2 days later his brother is sick. Same symptoms. He was brought to a different urgent care and swabbed and positive for strep. Turns out my 2 year old had strep and wasn’t swabbed or appropriately treated and then it led to my other children getting sick. This was completely preventable and honestly very easy to swab especially since I asked for it. I would highly recommend NOT going to this urgent care and going to a different one in town. Very disappointed that they were so dismissive of something very easy to do.

• SB

  Sally Beneke3 months ago

  I visited the clinic last week for an ear and sinus infection and possible pneumonia. I was diagnosed with a heart attack! Asked to allow an ambulance to the ER or call someone to take me. I asked for an ear check and for her to listen to my right lung. She almost smirked and said "no, you are having a heart attack". I walked out of that exam room immediately with her asking me to sign a form that I refused her advice. Guess what? I have a sinus infection, a broken eardrum and bronchitis. On meds now from a doctor. When I mentioned my previous diagnosis, the response was "wow! That's just weird!

• TJ

  Travis Jimisona month ago

  Our experience here was outstanding. From the moment we entered the facility to the moment we left; the staff/care team was excellent. The facility itself is also clean and modern. Overall, great experience.

• BC

  Brehyn Christopher8 months ago

  From the moment we walked in the door at CHI Urgent Care, the care my son received was absolutely outstanding. The receptionist was warm and welcoming, and the respiratory therapist attended to my child immediately. Everyone was kind, thorough, and made us feel at ease, and the doctor truly listened to our concerns and explained everything clearly. We felt heard, respected, and genuinely cared for every step of the way. The entire team worked seamlessly and made what could have been a stressful visit feel calm and reassuring. I honestly cannot say enough good things about this visit — hands down, wonderful care from start to finish. Thank you to the entire staff for going above and beyond. You made a difference for our family, and we are so grateful.