Carpet World Bismarck

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• D

  Da year ago

  Best service ever.. The quote was perfect. The installers where amazing and very professional. Definitely will be haveing them do the other 3 rooms in our house. Absolutely love the new carpet.

• SM

  Sandra Moreno4 months ago

  I love the job they do. It is amazing how they can put together, engineered, wood and make room look beautiful.

• RB

  Robyn Benedict7 months ago

  We were very impressed with Brad and the installers around Labor Day when it was installed... even though the installers did not show up on the scheduled day. We overlooked it. They blamed the installers calling them knuckelheads. In November, the Cortec floors starting migrating away from the wall because the bull noses were not holding it in place. I first called at Thanksgiving. It being a holiday week, Brad was short staffed, but promised to call the next week. Never heard a word. Fast forward to spring...texted him again in early March. He "assumed" the installers took care of it. He will have them call and stop by. Two more weeks go by, nothing. I texted Brad again.. "last chance to make it right!" That was last Thursday...he will have the installers call and do it tomorrow as they're done early on Friday. Waited all afternoon! Nothing. Needless to say, when we carpet the whole basement soon, it will NOT be through Carpet World! They blame everything on the installers instead of taking care of their customers! If you're looking for good customer service, look elsewhere!

• RH

  Rachael Hankin4 months ago

  Lady that helped us wasn't very friendly and just walked off....not impressed....went to carpet garage and had an excellent experience

• JP

  john pickrella year ago

  I went to carpet world last June 2024. From the time I walked in John was very helpful. I told him I was color blind and would he help me pick out carpet and flooring for my home. He then came out measured everything gave me a price. The carpet and flooring are beautiful from all the compliments I get. His installer Troy was the best. He came on time and was very trustworthy. I would only buy from carpet world. John even bought me a gift of cleaning solution to keep my floors in top condition. Thank you John and Troy you are the best.