Caribou Coffee

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• SI

  slasher in the voida year ago

  While not fairly quick to acknowledge someone is standing there waiting to order; just looking at you while not saying anything, mainly trying to handle and deal with the line of cars lining up at the drive-through, which I don't mind to much, but the staff could of at least spoke to the people lining up inside. I waited a good 10 minutes before someone actually said anything to me standing in line(at least I got to see the whole menu making sure to have my order ready). Once I was finally spoken to they were polite and fast to take the order, took a matter of 2 minutes to complete the order. And it later took only 5 minutes to get the order, they were on the ball to get it out quick; tasting fantastically made, had a party in my mouth trying the new fall drinks they had this year. While waiting it was interesting seeing the interactions between each staff, joking with one another, going so far that they forgot to turn off their mics making their jokes and laughing, so everyone going through the drive-through certainly got a chuckle out of the jokes.

• AS

  Abdul Sami3 years ago

  This location is located inside of big grocery store. They have decent sitting on the side of the store as well drive through. We ordered two coffee americano and breakfast sandwich. Coffee was good but sandwich not so much. Price of the sandwich almost $7 which was steep considering size of the sandwich, Service was fine, place was busy in morning.

• AE

  antonia eide sousa sousaa year ago

  Got my normal drink but with a special surprise of a blended plastic cap. Two employees were very apologetic. The older lady did not even say sorry and said “oh that looks like one of our caps” and walked away

• JG

  joshua goldberg11 months ago

  I ordered a chocolate milk for my 4-year-old and forgot to mention no ice. When I noticed the employee was about to add ice—which I know my son doesn’t like—I politely asked if she could leave it out. She responded sharply and told me I needed to request that at the register. After I received the drink, I noticed it was extremely light, so I politely asked if she could add a little more chocolate syrup. Instead of helping, she argued with me and insisted it was made correctly. I explained that I’ve ordered the same drink many times and it has always been much darker, but she continued to argue and completely refused. I ended up paying $5 for what was basically a cup of milk. Very disappointing experience and poor customer service. I would recommend avoiding this location based on this interaction.

• DO

  Danica Olson8 months ago

  Love when you spend almost $15 for two coffees & you get 2/3cup of lukewarm warm milk with Splash of coffee. Not sure how you see how low the drink is & yet still hand it to a customer.