Bravera Bank

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• CZ

  Cierra zanka month ago

  So I hadn't had a bank account in a while and was uncertain which one to go to, until I stepped into this very friendly establishment where the lovely Alex helped me with such grace and ease. Besides her great energy, she impressed me with how fast and efficient she worked to meet my banking needs. Definitely meet with Alex if you're going to open an account at Bravera, she's got your back!

• RS

  Rachel Schumacher6 months ago

  I had such a great experience working with Jacob at the 4th street location. I truly can’t say enough good things! I came in to open an account and was honestly blown away. He was incredibly kind, patient, and extremely knowledgeable. He walked me through everything step by step, answered all of my questions, and never made me feel rushed. What really stood out was how he went above and beyond! He even took the time to provide additional information and walk me through a potential situation that I wasn't sure I would come across in the future... this will save me time if I do experience this specific situation down the road! On top of that, he was so personable and made the entire experience feel easy and welcoming. It’s rare to come across service like that. Giving credit where credit is due, this experience was all because of Jacob! Can't wait to start banking at Bravera!

• KS

  Katherine silk6 months ago

  At first I was confident this was a very secure and honest bank. I had a great start starting my business and put my funds where I felt safe. Bravera helped me with two vehicles. As time went by. Of course life happens, we but got back on track. Somewhere, somehow insurance was relapsed and we had switched Lo and behold Bravera bank forgot to note it in their system. We have full coverage on both vehicles as mandated. We lost one vehicle due to threats that we were behind thousands so we turned one vehicle in. Come to find out it was untrue. We still have one vehicle, and now we are being told on a 2015 vehicle we owe thousands of dollars of insurance on it due to having no coverage. Which our insurance has been sending documents with proof of coverage for a whole year! And yet Alicia and Stacey of Bravera bank won’t change it in the system. Is this fraud? Or is this neglected communication on Bravera bank? What do I do about launching an investigation? The person on the phone says there is no number for me to launch an investigation. Hmmm!

• R

  Riley8 months ago

  I don’t give reviews often, but when I do, it’s because they really deserve it. We were coming in frustrated and upset with mine and my elderly mother’s account, potentially looking to close the account. Jayden was helping us, while having to help other tellers and customers as well as control the lobby. He was able to assist us with all the questions we had for him, guidance us, and help us resolve our issues with are account with the upmost respect and concern while managing everything else around him. You could barely tell his was stress out and flustered (like how could he not be), but he was very apologetic for being sidetracked (which we didn’t mind) and was super professional! He was the main and only reason we decided to keep our account. The only thing that considered us was the managers sitting in there office not willing to help out this young man out. I give 5 stars to Jayden at Bravera Bank but would like to have seen management step up and tried to help more! Great job, Jayden! It was great working with you and hope to work with you more in the future!

• JN

  Jeff Neumanna year ago

  Outstanding service!!! I had a huge issue with my dealership sending the payoff for my car loan. The folks at Bravera Bank helped me every step along the way. Andre, Hayley, McKenna and Blythe were all super helpful and courteous! Thank you so much for all your help! You guys are a breath of fresh air in the banking world. Thanks again!