Biolife Plasma Services

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• BR

  Bonnie Richter2 months ago

  I needed to see a doctor to be able to donate which I did got all the paperwork from her and she did sign it. I then took it up to BioLife and we started the donating process and then they told me halfway through the paperwork that it had to be reviewed by a doctor on their staff ,so I said fine and I left . It has now been 7 weeks I've been up there twice and the paperwork still has not been completed so it's a good thing nobody's life depends on my plasma. I have fried to call many times but all you get is an automated system.

• LM

  Lynn Metcalf2 months ago

  Everyone working were friendly and professional. I had a few issues with my first donation and they were right there to make sure I was ok and took care of me. When I came back for my second donation they asked me how I was and if anything else had happened after I left. I know that is there job but they still showed that they cared .

• S

  Salinea month ago

  Very horrible plasma center! The nurse made a scratch on my arm from the needle. The two nurses were negligent. When I donated the first two times I didn’t have a problem, it was easy. This go around was just awful. Do not go there!

• NN

  NoDak Noise5 months ago

  I’m a student in Grand Forks, and I usually only donate during the summer. Last summer (2025), I tried donating three days in a row after being deferred each time for supposedly having extremely high blood pressure and pulse readings. Every visit, the machine showed around 180/120 blood pressure with a pulse of roughly 115, which seemed completely unreasonable to me. I told the staff multiple times that something had to be wrong with the machine, but they seemed dismissive and unwilling to listen. On the third day, I asked if we could simply try a different machine to compare the readings, especially since I had been checked on the exact same machine all three times. The employee told me it was against policy to recheck on another machine. I explained that I was already being sent home anyway and just wanted to prove a point, but they still refused. So for the third straight day, I went home deferred and frustrated. What made the situation even more questionable was that every time I got home, I checked my blood pressure myself while still upset and angry from the experience. Despite that, my readings averaged around 130/80 with an 80 pulse across those three days. I understand that for my age I may run slightly high sometimes, but I’ve since used multiple other machines — including two at home and one at a doctor’s office — and none have ever shown readings anywhere close to what that specific machine showed. The machine in question was the second one from the end. Fast forward to now: during school breaks I used to donate at Grifols before it closed, and they never once had issues with my blood pressure or pulse. That alone should say something. Recently, I decided to give BioLife another chance. During my physical, they used a different machine — one of the middle stations — and suddenly my vitals were completely normal: around 130/80 with an 89 pulse. Imagine that. I successfully donated twice this past week with no problems. Then today, I came back again and guess which machine suddenly told me I had 180/120 blood pressure with a 118 pulse? The exact same second-to-last machine. I was deferred again. I actually called the center about this issue last summer and explained everything, but instead of taking the concern seriously, I felt like I was brushed off and basically accused of exaggerating. What really shocked me was when they admitted I wasn’t the only person who had complained about that machine before. If multiple donors have raised the same concern, that should be a sign that something is wrong and should be investigated. Despite all of this, nothing has changed. The machine is apparently still being used, and the issue still exists. On top of that, the overall attitude from most of the staff has been disappointing. There’s one employee there who has always been respectful and professional, but aside from him, many of the employees seem like they don’t want to be there and come across as rude or dismissive. I never leave reviews — in fact, this is my first one and probably my last — but this issue genuinely needs to be addressed. It’s beyond frustrating and completely unacceptable.

• ND

  Nicole Ducheneaux5 months ago

  Quick and easy plasma donation and I'm compensated for my time. Great for taking an hour and getting extra cash. I drive 2 hours to get there, but I'm usually needing to shop while I'm there so it's all around beneficial.