Belcastle Management

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• DW

  Darren Wa month ago

  Would give 0 stars if possible. After renting for 3 years my roommates and I got charged over $1500 for routine turnover costs upon moving out. Strongly advise looking up your tenant rights before considering living here. We got blindsided as none of the flagged costs were even mentioned during the multiple lease renewal inspections including one a month prior to leaving as we went month-to-month. Distasteful business practice and I would hope they simply increase rent or security deposit prices rather than blindsiding tenants for what under law is classified as normal wear and tear.

• TS

  Tessa Smitha month ago

  As much as I would like to give a 5 star, I can't. While the experience living at Citadel was a positive experience the move-out was much different. We were denied our right to clean the carpets before we moved only to be stuck will a 3k bill for the carpets. I'm 42 with a good job and I don't have 3k laying around to pay within the 30 day time frame they give you, before they send you to collections. I feel bad for the college students occupying units and being stuck with a hefty bill after moving out. I will never suggest this company to any college students for that fact alone.

• IA

  It's All VRa year ago

  Management is fantastic. Sabrina helped us settle into our apartment during an emergency situation that we had (house fire) she made it as smooth as possible and went above and beyond for us. The whole management staff is great!

• RR

  Roberto Rivera2 years ago

  We love this place, been here for 3 years. We recently went from a 2 bedroom to a 3 bedroom and Tess couldn't have made it easier for us. She helped us and made the transition easy for us. The management is always friendly. We especially love our pool in the summers and all the amenities are well kept.

• CB

  Corrine Becker7 years ago

  Great place to rent from! The maintenance requests I have called in have always been fixed within a timely manner. The pool is an awesome amenity, and being a pet friendly building is great too. Overall it's pretty quiet also.