Bearscat Bakehouse

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• D

  Dee2 months ago

  Came here based on Google recommendations. I was severely disappointed. Bought two long johns. They were both stale/tough. I took a bite of each just to see if it was a one off. Nope. Just long hockey puck-like fried dough. Not the long johns I remember. Bonus experience: the woman in the shop is very unfriendly. Steer clear.

• RY

  Rebecca Young2 weeks ago

  New to the area and visited the shop. The guy working was very friendly and willing to answer our questions. I was disappointed that the trays of donuts aren't labeled so we were left guessing or asking more questions. We got a dozen donuts and they're pretty good, but we should've had a lemon and blueberry filled in there. We didn't get the lemon and what initially looked like the blueberry was actually pumpkin. Please label your donut trays to prevent this from happening.

• BB

  Barbara Bonzer4 weeks ago

  On Oct.10th I went in person to place an order for 22 donuts. (11 van.iced with sprinkles & 11 choc. iced with sprinkles.) I could not place this order online because they did not have an option for choc. ring with sprinkles. These donuts were to be for my son’s birthday party. The woman who took the order was new and asked for help. She was pleasant and I have zero issues with my experience that day. I paid for the order and scheduled the pickup for 7:30am on Oct. 15th. I sent my husband with the receipt on the 15th at 7:30 for pickup. When he arrived there was a handwritten note on the window stating they were closed until 10am. He got a worker’s attention and let them know he was picking up an order. They did not have the order and gave him random donuts. What’s the point of placing an order if they can’t complete it? I’m disappointed and my son was disappointed. This wasn’t a complicated order and if you couldn’t handle it we should have been updated that they needed to cancel and refund the order. Do better.

• AG

  Annie Gallaghera month ago

  I was really excited to try this place after hearing people talk about it. Unfortunately it was a disappointing experience. We had to wait 10 minutes for the woman to take our order as she was on the phone taking a big order. I appreciate this but there was someone out the back who could have helped us. Also the donuts seemed like there was no effort gone into them. The icing on the top was sparse and not all the way covering the doughnuts, and the flavor was just okay.

• SK

  Stacy Kim2 years ago

  Donuts are fresh and scrumptious. Very cute donut shop with two tables where you can have a seat and eat! Their coffee was well blended with their donut. They also have seasonal donut that you must check out. I cannot wait my next trip to buy more donut!