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- NDNoah Dahlman3 months ago
Nicole with Avis Car Rental is incredible in her ability to go above and beyond for my time in the 701. Thank you for communicating at a high level and doing the extra to help out me in a tough situation! Next time I’m in Williston, I’ll rent with Avis for this act of kindness.
- NANessawilliamss Alfaro4 months ago
Typically renting a car is more of a hassle then not, BUT I had the pleasure of having Misty as a Avis rep and she was absolutely phenomenal! Made the experience quick, easy and enjoyable! Thanks to Misty I will only be renting from Avis from now on! I absolutely love when I can feel that someone loves their job and their good at it and I can absolutely say I had that experience! Thank you.
- BPBre Perrya year ago
DO NOT rent from this location! My family and I flew in here to go to all the national parks for vacation. We were planning on driving about 2500 miles. We were rented a black Chevy Equinox. 2 days into our 9 day trip, the check engine light came on and the transmission started to struggle in the vehicle. I called this location and the manager (Jennifer) told me that this vehicle used to be her PERSONAL vehicle and she was aware of the issue. She told me it was because I had to have put gas in it while it was running. Which I did NOT. She further told me to take it to a Napa and just have them clear the code. I wouldn’t be able to use the cruise control but it should be safe, she told me. We were not comfortable with this, especially considering we needed the vehicle for another 7 days. My family and I travel a lot and have rented many vehicles from every company over the years. I have NEVER had a mechanical issue nor dealt with such an unprofessional location. Thankfully, corporate allowed us to swap the vehicle out in Casper, Wyoming. But this ND location tried charging us extra fees ($140) for “gas” for them having to go pickup the Equinox from Wyoming. Thankfully, corporate refunded those fees because we had proof we had filled both vehicles up before dropping them off. It seems this location in ND does not properly maintain their vehicles and are able to get away with it because they are not a corporate location and actually own the vehicles they rent.
- DVDawnDannette Vansyckle9 months ago
Best customer service in the Bakken And check out the candy bowl it’s always the good stuff thanks guys
- SLSandy Louise6 months ago
Delta airlines stranded us at Bismarck airport, We were supposed to fly into Williston ND. Avis had a car we could rent and turn back into Williston Airport. Delta wanted to send us back to MN airport that was not helping us get to our son who was graduating college. Thank you Avis for getting us to our son and graduation.
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